(-475) Download failed. Content has already been licensed to another user. Abode Reader X. Windows XP
I need assistance with a recent problem I am experiencing, On my Sony eBook, All my books purchased in 2010 (22) are indicating a no entry sign with protected page. How this occured I do not know. When I attempt to load these books from my Reader Library I get the message " Warning - This ebook cannot be transferred because there is no license to view on this device or it is authorized to another user". I returned to my online book supplier WH Smith and tried to download the books again from My eBook Library, I get the following message "Error - Download failed. Content has already been licienced to another user (-475). However I can download any new purchase without problems. I want my affected books back available on my reader.