This is our environment:
- Windows Server 2003 SP2 Standard, 32bit
- Citrix PS 4.5
- Update to Adobe Reader 10.1 from 9.4.5 (but problem comes up with a clean installation as well)
As far as I can read from the release notes to Adobe Reader 10.1 Citrix is now supported in Adobe Reader 10.1 (http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.pdf , Page 5). But the software still doesn't start in protected mode, there comes up the well-known dialog of the disabled protection mode instead.
I know the document about troubleshooting the protected mode ( http://kb2.adobe.com/cps/860/cpsid_86063.html ) but I am sure, that we're fulfilling each of the points, so Adobe Reader X should start normal.
But it doesn't.
Any advice is appreciated.
Thanks in advance!
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