0 Replies Latest reply on Aug 30, 2011 3:15 PM by bdle

    Kobo Book Problem


      I bought the book Bhagavad Gita by Simon Brodbeck and Juan Mascaro from Kobo, but when I download the acsm file and open it to download the actual ePub for use in ADE, it doesn't let me. Instead, I just get this message:

      Error getting license

      Server communication problem: E_ADEPT_USER_AUTH


      Tried it again a bunch of times. Doesn't work. Try downloading some free books to see if it happens with other books. I can download other books just fine. Is there a quick way to fix this? I already contacted Kobo support with this issue. Wondering if there is a better way to fix it from the Adobe side of things. Why would only one book have this problem? Could it be related to what publisher it is from? I'm wondering that because I need other books for school that have the same publisher and I'm hoping to avoid this problem the next time around.