Captivate 2.0 Installation Problem

[Chesterfield55]

I have installed Captivate 2.0 and inserted my License Key.
I have also converted on of my Captivate 1.0 files.
Every time I try to start Captivate 2.0, it launches Windows Installer (which takes a very, very long time to run).

Any suggestions?
TIA

[CatBandit]

Maybe this will help? Quoted from an earlier reply by Erik ... who quoted it from a tech note ...

quote:

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"This error message is a system-specific error and can be caused by a system-specific setting. This article attempts to list all the possible steps that have known to resolve this error. Depending on your system, you may need to try some or all of the listed solutions. "

Use this link for more information.
http://consumer.installshield.com/kb.asp?id=Q108340[/q
Best of luck!

[CatBandit]

I hit "Reply and meant to hit "Preview". Sorry...

If my earlier post doesn't help, try running a search for the string "Windows AND Installer". Search the "General" and the "Getting Started" forums (at least).
.