0 Replies Latest reply on Aug 31, 2011 8:29 AM by PHansen19

    Adobe Reader 10 + Plugins = Adobe Reader has encountered a problem and needs to close.

    PHansen19 Level 1

      Platform:  Win XP SP3 and Win7 SP1 (both 32bit)

      Problem experienced with both Reader 10.0.1 and 10.1

       

      To eliminate our custom plugins as an issue, we've performed our testing using a generic plug-in using the Adobe plug-in creation method.

      We encounter this error ~3 times out of 5 tests.

       

      When using a plugin I recieve the error about 2 seconds after I close Reader.

      This is the message displayed in "more information":

      Error signature

      AppName: acrord32.exe AppVer: 10.1.0.534 ModName: acrord32.dll

      ModVer: 10.1.0.534 Offset: 0001912d