7 Replies Latest reply: Sep 2, 2011 5:17 PM by gishnetwork RSS

    Losing Render Previews by just clicking on layer?

    gishnetwork Community Member

      This is so frustrating... it seems to happen for particular sequences more than others.

       

      Basically, I can render effects of a sequence and get the whole bar green. Then, if I want to consider an edit, I click on a video layer - and I instantly lose the render state - the whole bar goes red.

       

      I am not clicking and shifting ever so slightly. I've even tried rendering the sequence in three portions, leaving a little gap between. If I click on a layer the whole thing loses render state.

       

      I was under the impression I had to change something (anything) in order for it lose lose the preview. I was also udner the impression that render segments are wholly individual, and PPRO will not require the entire sequence to be re-rendered if it does not have to be.

       

      I am not a seasoned video guy, so maybe this stuff is normal, but without being able to effectively search this forum, and by not turning anything up on google, I am at a loss.

       

      Thank you

        • 1. Re: Losing Render Previews by just clicking on layer?
          JSS1138 CommunityMVP

          You're correct, simply clicking on a clip (After Effects and Photoshop use layers, Premiere Pro uses 'clips') should not cause it to go unrendered.  Normally, you'd have to change something to lose that rendered state.

          • 2. Re: Losing Render Previews by just clicking on layer?
            gishnetwork Community Member

            Does anyone know why this would happen?

            • 3. Re: Losing Render Previews by just clicking on layer?
              Fuzzy Barsik Community Member

              What happens if you click 'Undo' (Ctrl/Cmd+Z)?

              • 4. Re: Losing Render Previews by just clicking on layer?
                gishnetwork Community Member

                Nothing, renders don't come back. There is nothing in History to Undo anyways - but yes, I tried that.

                 

                I just did a test. It appears this is only happening for projects that are on the network - even though the renderings are local.

                 

                Project files: Network

                Render Cache: Local

                 

                This didn't used to happen, so something is wrong. I don't see why the project being on a network share would affect PPro losing it's local preview files.

                • 5. Re: Losing Render Previews by just clicking on layer?
                  JSS1138 CommunityMVP

                  Weird things happen when you involve a network.  Common advice is to simply not do that.

                  • 6. Re: Losing Render Previews by just clicking on layer?
                    Bill Hunt CommunityMVP

                    The loss of the links to the Rendered files is common with either Network drives, or some externals. I do not recall hearing of it, with local drives. Can you relocate your Render Files to a local drive?

                     

                    Good luck,

                     

                    Hunt

                    • 7. Re: Losing Render Previews by just clicking on layer?
                      gishnetwork Community Member

                      That is what I've thought Bill. My cache/previews are on a local drive. My setup is always:

                       

                      Program: main drive (SSD)

                      Cache for Previews: local 10k Sata

                      Project Files: NAS 2Gbit

                      Connection: 2Gbit through a procurve switch

                       

                      Anyway, I might have fixed it. For those that run into this, here are the steps I took:

                       

                      #1 Uninstall Premiere Pro from your Collection.

                      #2 Reboot

                      #3 Reinstall Premiere Pro - this will probably fail with fatal errors like mine.

                      #4 Call Adobe support, short wait, get transferred around, then disconnected.

                      #5 Call Adobe support back and wait 25 minutes to talk to someone

                      #6 Give up on that.

                      #7 Uninstall the entire Master Collection and remove preferences

                      #8 Reboot

                      #9 Install the entire Collection

                      #10 During long install took bubble bath and watched Bodyguards & Assassins on Netflix

                      #11 Install done - like many others will install with warnings (I got the cd-roms when they upgraded me... maybe they are bad)

                       

                      Note: You don't have to follow those steps *precisely*, as for example maybe you have already seen Bodyguards & Assassins, so another movie can be substituted.

                       

                      So far so good. We'll see how long it lasts... who knows, maybe I'll be back in an hour :-) If it continues to work, then I might be able to point me finger at some fairly recent Mobo updates - the only variable I can think of.

                       

                      By the way, thank you for understanding Bill. I never understood those that think it's okay to buy non-consumer gear in 2011 and feel they have no choice but to work like it's 1995.

                       

                      Paul