3 Replies Latest reply on Sep 2, 2011 10:17 AM by ptl-2010

    AE CS5 crash when cast shadows turned on?

    ptl-2010 Level 1

      System.

       

      i7 @2.8ghz

      9gb ddr3

      2x 1tb HDD

      ati 5770

      Adobe Master Collection CS5

       

       

      I was finishing up a 3d product box in AE and once I turned on "cast shadows" under material options, AE crashes. Then when I open the project, if I try to do anything with the layers or timeline, it crashes. The error makes no sense to me, unless the 2nd part is irrelevant.

       

      first I get

       

      After effects error: crash occurred while invoking rendering plug-in "AE_OpenGL"

       

      Then

       

      after effects error: Crash in progress. last logged message was <8852) <ASL.ResourceUtils.GetLanguageIDFromRegistry> <0> Unable to obtain the User 'Language' registry key at: Software\Adobe\AfterEffects\ defaulting to 'en_US'.

       

       

      If I delete the layers or turn off "cast shadows" everything works fine.

       

      Any ideas? This is the ONLY time I have had AE crash on my system.