4 Replies Latest reply: Sep 3, 2011 6:14 PM by pwillener RSS

    "error, application already in use"

    Phil533 Community Member

      Hi

      I am currently receiving the error message above when trying to install the latest flash player. I am running the latest mozilla firefox, and I have a 64 bit windows 7 operating system. I have tried uninstalling flashplayer entirely and reinstalling, and I am sure I have downloaded the version designed for mozilla. Any help would be greatly appreciated.

       

      Phil

        • 1. Re: "error, application already in use"
          chris.campbell Adobe Employee

          Hi Phil,

          Have you tried restarting your system?

           

          If that doesn't work, please try to install Flash Player via the direct download installers.  You can find links for these here:

           

           

          Thanks,
          Chris
          • 2. Re: "error, application already in use"
            pwillener ACP/MVPs

            If Chris' suggestions above do not help, please post (Ctrl+V) the contents of the FlashInstall.log file in C:\Windows\syswow64\Macromed\Flash

            • 3. Re: "error, application already in use"
              Phil533 Community Member

              Thanks for suggestions Chris, I have already tried those options to no avail.

               

              =O====== M/10.3.183.7 2011-09-02+14-25-12.331 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [F] 00001041
              =X====== M/10.3.183.7 2011-09-02+14-25-12.454 ========

               

              =O====== M/10.3.183.7 2011-09-02+14-28-57.175 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [F] 00001041
              =X====== M/10.3.183.7 2011-09-02+14-28-57.292 ========

               

              =O====== M/10.3.183.7 2011-09-02+14-29-25.112 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
              0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
              0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0007 [W] 00001036 Software\Opera Software/Plugin Path 2
              0008 [W] 00001036 Software\Opera Software/Plugin Path 2
              0009 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
              0010 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
              0011 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
              =X====== M/10.3.183.7 2011-09-02+14-29-26.191 ========

               

              =O====== M/10.3.183.7 2011-09-02+14-31-03.304 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [F] 00001041
              =X====== M/10.3.183.7 2011-09-02+14-31-03.881 ========

               

              =O====== M/10.3.183.7 2011-09-02+23-32-08.167 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [F] 00001041
              =X====== M/10.3.183.7 2011-09-02+23-32-08.487 ========

               

              =O====== M/10.3.183.7 2011-09-02+23-34-45.970 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
              0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
              0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
              0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
              0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0009 [W] 00001036 Software\Opera Software/Plugin Path 2
              0010 [W] 00001036 Software\Opera Software/Plugin Path 2
              0011 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
              0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
              0013 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
              =X====== M/10.3.183.7 2011-09-02+23-34-46.326 ========

               

              =O====== M/10.3.183.7 2011-09-02+23-39-29.888 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
              0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
              0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
              0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
              0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0009 [W] 00001036 Software\Opera Software/Plugin Path 2
              0010 [W] 00001036 Software\Opera Software/Plugin Path 2
              0011 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
              0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
              0013 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
              =X====== M/10.3.183.7 2011-09-02+23-39-30.235 ========

               

              =O====== M/10.3.183.7 2011-09-02+23-42-28.683 ========
              0000 [I] 00000010 "C:\Users\Philip\Downloads\uninstall_flash_player.exe" -force 
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0018 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0019 [W] 00001018
              0020 [W] 00001015 C:\Windows\SysWow64\Macromed\Flash\Flash10e.ocx 5
              0021 [I] 00000018
              0022 [W] 00001015 C:\Windows\SysWow64\Macromed\Flash\Flash10e.ocx 5
              0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
              0024 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
              0025 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
              0026 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
              0027 [W] 00001021
              0028 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0029 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0030 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
              0031 [W] 00001048
              0032 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
              0033 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0034 [W] 00001018
              0035 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
              0036 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
              0037 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
              0038 [W] 00001019
              0039 [W] 00001020
              0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
              0041 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
              0042 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
              0043 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
              0044 [W] 00001021
              0045 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0046 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0047 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
              0048 [W] 00001048
              0049 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
              0050 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash10e.ocx 5
              0051 [I] 00000018
              0052 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash10e.ocx 5
              0053 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
              0054 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
              0055 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0056 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0057 [W] 00001036 Software\Opera Software/Plugin Path 2
              0058 [W] 00001036 Software\Opera Software/Plugin Path 2
              0059 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
              =X====== M/10.3.183.7 2011-09-02+23-42-41.715 ========

               

              =O====== M/10.1.102.64 2011-09-02+23-45-36.723 ========
              0000 [I] 00000010 "C:\ProgramData\MediaMall\if.exe" -uninstall activex
              0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
              0002 [W] 00001018
              0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
              0004 [W] 00001019
              0005 [W] 00001020
              0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
              0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
              0008 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
              0009 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
              0010 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
              0011 [W] 00001021
              =X====== M/10.1.102.64 2011-09-02+23-45-40.973 ========

               

              =O====== M/10.1.102.64 2011-09-02+23-45-41.098 ========
              0000 [I] 00000010 "C:\ProgramData\MediaMall\if.exe" -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
              0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
              0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10l.ocx
              0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
              0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.dll
              =X====== M/10.1.102.64 2011-09-02+23-45-43.067 ========

               

              =O====== M/10.3.183.7 2011-09-02+23-48-09.834 ========
              0000 [I] 00000010 "C:\Users\Philip\AppData\Local\Temp\install_flash_player.exe" -dlm -install
              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
              0003 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
              0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
              0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
              0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
              0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
              0009 [W] 00001036 Software\Opera Software/Plugin Path 2
              0010 [W] 00001036 Software\Opera Software/Plugin Path 2
              0011 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll 5
              0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
              0013 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll:32
              =X====== M/10.3.183.7 2011-09-02+23-48-10.158 ========

              • 4. Re: "error, application already in use"
                pwillener ACP/MVPs

                It seems that the installer has difficulties removing one file from the install folder.  Try the following:

                • download the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html and save it to disk;
                • close all browser windows, then run the downloaded uninstaller;
                • restart Windows;
                • go to C:\Windows\SysWOW64\Macromed\Flash and delete any remaining files in there;
                • now run the installer (from the link that Chris gave you) again.

                 

                If you have difficulties to delete some files from the install folder; try using Unlocker.