12 Replies Latest reply on Sep 8, 2011 1:56 AM by Omnomnomagon

    Can't Play Video

    Omnomnomagon

      Hi,

       

      I cant view any video format at all in premiere, it will recognize the audio only and it will just be black. I have all the updates, the videos play in WMP and QuickTime.

       

      Premiere also recognizes .avi files as audio files.

       

      I dont know what to do, and I would really appreciate any help.

        • 1. Re: Can't Play Video
          Harm Millaard Level 7

          Best guess: Convert these AVI files to something editable and accept the quality hit. Your source material is not suitable for editing and you may not have the legal rights to even try to edit them. Or get the original material from the copyright owner.

          • 2. Re: Can't Play Video
            Todd_Kopriva Level 8

            We need to know a lot more if we're going to help you.

             

            What version of Premiere Pro? Have you installed the recent updates? What operating system?

             

            You say "I cant view any video format at all in premier". Exactly what kinds of video files have you tried?

             

            Has this ever worked before? What other software are you running? Do you have any third-party codecs installed?

            • 3. Re: Can't Play Video
              John T Smith Adobe Community Professional & MVP

              Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
              What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
              What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
              .
              Report back with the codec details of your file, use the programs below
              .
              For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
              For Mac http://mediainfo.massanti.com/
              .
              Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line

              above the video in the timeline, which indicates a mismatch between video and project
              .
              See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666?tstart=0

              • 4. Re: Can't Play Video
                Omnomnomagon Level 1

                I'm running Premiere Pro CS5 on Windows 7. I dont have 5.04 update because it does not appear in the updater.

                 

                Premiere worked fine before I reinstalled Windows.

                 

                I have used Adobe Media Encoder to change the format to Quicktime, H.264-Blu Ray, Windows Media and MPEG-2 Blu Ray all with no success.

                 

                I have DivX, AC3 Filter, QuickTime and ZyGo Video 2.0, I dont know if they are installed in Premiere, they are just installed on the computer.

                 

                I recoreded the video so their would be no problems with copyright.

                 

                There is no red line above the timeline, the only thing in the timeline is the sound of the video.

                 

                Project Settings are:

                 

                Video

                     Display Format: Timecode

                 

                Audio

                     Display Format: Audio Sample

                 

                Captue

                     Capture Format: HDV

                 

                Video Rendering and Playback

                     Rendere: Mercury Playback Engine Software Only

                 

                Information from 'MediaInfo'

                 

                Video

                ID                               : 0

                Format                           : AVC

                Format/Info                      : Advanced Video Codec

                Format profile                   : Main@L4.0

                Format settings, CABAC           : Yes

                Format settings, ReFrames        : 4 frames

                Codec ID                         : H264

                Duration                         : 3mn 51s

                Bit rate mode                    : Constant

                Bit rate                         : 4 001 Kbps

                Width                            : 1 280 pixels

                Height                           : 720 pixels

                Display aspect ratio             : 16:9

                Frame rate                       : 29.970 fps

                Color space                      : YUV

                Chroma subsampling               : 4:2:0

                Bit depth                        : 8 bits

                Scan type                        : Progressive

                Bits/(Pixel*Frame)               : 0.145

                Stream size                      : 111 MiB (95%)

                 

                Audio

                ID                               : 1

                Format                           : ADPCM

                Codec ID                         : 11

                Codec ID/Hint                    : Intel

                Duration                         : 3mn 51s

                Bit rate mode                    : Constant

                Bit rate                         : 192 Kbps

                Channel(s)                       : 1 channel

                Sampling rate                    : 48.0 KHz

                Bit depth                        : 4 bits

                Stream size                      : 5.31 MiB (5%)

                Interleave, duration             : 43 ms (1.27 video frame)

                 

                • 5. Re: Can't Play Video
                  John T Smith Adobe Community Professional & MVP

                  I am really confused... your project is HDV (which is VERY specific to High Def video from tape) but your file is AVC... and you mention AVI

                   

                  It looks to me like you have a really large mismatch between project and file

                   

                  Also, read H.264 NOT inside AVI http://forums.adobe.com/thread/854115?tstart=0

                  • 6. Re: Can't Play Video
                    Omnomnomagon Level 1

                    Regardless of what format I choose it will not recognize video.

                     

                    The files ends in .avi so I assume it to be .avi file type?

                     

                    I've also tryed some AVCHD footage and that works perfectly, so I believe it to be a problem with the file itself but I still dont understand why it wont recognize it despite what format I convert it to.

                    • 7. Re: Can't Play Video
                      Harm Millaard Level 7

                      AVI is just a wrapper, container that can hold all kinds of stuff. PR only likes certain contents that mostly originate from regular camcorders or certain DSLR's. Other stuff it hates and will not work. That is why I said you need to convert to an editable format or get the original material from the copyright owner. The fact that you recorded copyrighted material does not give you the right to edit that recording. You can watch it, but not edit it legally.

                       

                      Just changing the file extension does not make a file editable. If you have a .XLS file from Excel, and you change the extension to .AVI does not work in PR. You need to Google for a converter.

                      • 8. Re: Can't Play Video
                        John T Smith Adobe Community Professional & MVP

                        >files ends in .avi so I assume it to be .avi file type?

                         

                        You need to go back and click the links I provided and read again

                         

                        AVI may mean many things... and it seems clear that YOUR file contains video that Premiere doesn't like

                         

                        If you do have h.264 AVC inside that AVI file, it will not work in Premiere... click the link I provided

                        • 9. Re: Can't Play Video
                          Jim_Simon Level 8

                          I believe it to be a problem with the file itself

                           

                          Quite possibly.  Premiere Pro works well with standardized camera formats.  However, no camera shoots AVCHD to an AVI file.  So that begs the question, where did you get the file?

                          • 10. Re: Can't Play Video
                            John T Smith Adobe Community Professional & MVP

                            >no camera shoots AVCHD to an AVI file

                             

                            Well, the link I posted before http://forums.adobe.com/thread/854115?tstart=0 leads to a note saying the Insignia Model #NS-DV111080F does record h.264 to an AVI wrapper

                            • 11. Re: Can't Play Video
                              Jim_Simon Level 8

                              Not all H.264 is AVCHD, which is the H.264 variant that PP accepts and works with.

                              • 12. Re: Can't Play Video
                                Omnomnomagon Level 1

                                Thankyou all for your help

                                 

                                I simply solved the problem by re-recording the footage with a camera that works with premiere (the one that the AVCHD video came from)

                                 

                                Problem solved