1 Reply Latest reply on Sep 6, 2011 3:32 PM by Jim_Lester

    Help! I de-authorized my ADE account and now I cannot access a book I purchased

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      I de-authorized my ADE account and now I cannot access a book I purchased. It is giving me this error: "Document is licensed for a different user account." The problem is that I never registered an account with ADE before, so I can't seem to regain access to this file, which I desperately need. The book is in .pdf format but has all kinds of locks and permissions restrictions (e.g. on the number of pages that can be printed, etc.). It's a book from Equinox publishing, if that helps at all....