Please read and follow the instructions on the following page:
In addition you may need to repeat the recommended steps for the following registry key, too:
where HKCU = HKEY_CURRENT_USER
Thanks for the rresponse. However, I am running Windows 7, not Vista, on a new Sony Vaio, and do not have any of the software you cite as creating this issue on my machine as far as I am aware. I am not a computer geek and am very concerned about going into the depths of my computer and accepting all of the risk when this happened to me simply because I accepted an Adobe update.
Please simplify the workaround if possible.
I had the same problem on a notebook running Windows 7 (64-bit) and following the instructions in the knowledge base solved it. Additionally I had to clean the .lnk key as mentioned above.
Maybe you should ask someone, who is more experienced than you, to help you with your system because doing the wrong things, i.e. changing/deleting the wrong keys, in the Windows registry might damage your operating system.
Nevertheless, at first you should uninstall Adobe Reader X as follows:
- Invoke the Windows Control Panel from the Windows Start menu
- In the control panel click "Uninstall a program"
- In the "Uninstall or change a program" window select "Adobe Reader X ..." and click "Uninstall" in the function bar above the "Name" column
- Having uninstalled Adobe Reader X your icons should look and work as expected again
Afterwards find someone who cleans the registry according to the instructions on the web page mentioned in my previous post
Then download Adobe Reader X from http://get.adobe.com/reader/enterprise/ and install it again.
Many thanks, that worked a treat. It was the .lnk extension.
I tried to follow the instructions but got stuck. I have OpenWithList and OpenWithProgids under .exe. The Instructions didn´t have this OpenWithProgids. Can I delete it?
Sorry, as you will see from my
messages I'm no expert in this. However, I did find that the problem w
as with the .lnk extension. The .exe one had no effect so I'd suggest working on that in the register. Hope it works for you.
No, do not delete OpenWithProgids!
Thank you for the help. My pdf-files work now! I took away the entrys in the .ink register.
You're welcome! Dave