Think I made it work...
In a fustrated "what shall I do state of mind" I tried to turn of my suitcase to disable all my installed fonts... and that worked. Dont know why but Indesign now opens as normal. I then turned on Suitcase again and it still works.
So hopefully there is no longer a problem.
So if you have same problem.. start with suitcase!!!!!
My instinct is this is probably a problem with SING (see http://kb2.adobe.com/cps/408/kb408816.html), but it might just as easily be something else.
John is good at reading crash reports, so if you post your crash log on Pastebin.com, then put a link to it here, he may be able to help. You can also try do ing your own interpretation withthe help of this article: Guide to Interpreting InDesign Crash Reports | InDesignSecrets
What version of Suitcase? have you run all the patches for it? There are definitely some known issues with Suitcase in some versions.
It is Suitecase Fusion 2, version 13.2.2 (83).
Have had problems with suitecase before for a year ago, but that was not the same so didnt think about Suitcase with this problem.
Have restarted an updateted the system and it still works so the problem is solved.
Thanks for your response and help
People (like Bob) who use Suitcase advise upgrading to version 3 for CS5.
I didn't think SF2 worked with CS5.
Thanks I will update to suitcase 3 .
My boss works with the same programs as me, and he has had no problems at all with Suitcase.
I've got SF2 working with CS5 and CS5.5, but I don't have the plugin loaded which groups font into families... perhaps that is what causes issues.
I am getting this same error message and InDesign is crashing every time I try to open. I just upgraded my OS to snow leopard and have since had this problem. I'm using CS3 and have posted my crash report here.
Any help would be incredibly appreciated! I am working on an annual report for a museum--this is hugely frustrating.
Did you migrate the applications, or do a clean install? Migration is generally not successful. You also need to install the 5.0.4 patch.
I've got the exact same problem as dianapants above me. Crash report is posted here. Running InDesign CS5.5 on MacBook Pro with MacOSX 10.7.2 (Lion).
I had 7 or 8 documents open (most were saved), my MacBook's battery died, and then I restarted my laptop. When I first opened the InDesign again, it recovered the first file fine, but got stuck on the second one and gave the "Adobe InDesign is shutting down. A serious error was detected. Button: return to finder" message. After that, it quits whenever I try to just open the program, always on "Completing Initialization..."
Any suggestions? Or even a workaround? Should I do a clean install? Anything would be great—I've got a couple of projects that need to be done soon.
Your crash looks like it's font related. I'd run a font utility and see if the crash damaged anything.
If you move the InDesign Recovery folder to the desktop I suspect the application will open. You've probably got one or more corrupt recovery files in the folder. Hopefully the last saved versions of your files will still open (without any changes made since the save).
Oh, and you need to run the 7.5.3 update...
Hey Peter, thanks for your quick response. Even though I know how to use InDesign, I'm a bit of a noob regarding the backend of the program. Where's the InDesign Recovery folder, and how do I run the 7.5.3 update? And what does a font utility do?
Thanks for bearing with me
I fixed it by trashing my prefs.
Thanks for your help!
I second the thank you. I did a clean install and haven't had problems
since, even without running a font utility.
I see good things happened while I was sleeping.
Trashing the prefs is always a really good first step when the program is misbehaving.
Did you install the update? Help > Updates...
Yes I did.
When I was googling my way around, I noticed this update mentioned a few times seemingly as a very important one and a necessity for any InDesign user. Is there a particular reason for this?
Can anyone help please?
I am also having this problem. I have a MAC 10.6.8 and am trying to use indesign, but I keep crashing due to a serious error being detected.
I have no idea what this could be.
The action that seems to trigger it is if I try to place multiple images in to a grid format by holding down cmd+shift, however I have also recently installed new fonts in my public library from dafont.
Here is the link to my pastebin crash report > Crash Report - MSADMIN - Pastebin.com
Any help would be so appreciated!
Thank you in advance.
Start by installing the 6.0.6 update for InDesign...