29 Replies Latest reply on Oct 27, 2014 12:47 AM by Tyler Legrand

    Last changes not saved??

    MennovD Level 1

      Ok I have an issue with Flash CS 5.5

      When creating content and publish the swf and then save the fla file , all seem fine.

      When closing the fla and reopen it later, the last changes I made are not saved??

      This happens NOT every time.

      At first I thought it was me that I didn't save the document before closing, but no this really happens!!


      Never had this issue anywhere, but for now my only option is to stay with CS5.

       

      Does anyone have similair issues with 5.5?

       

       

      Menno

       

      running Win7x64,  24 GB Ram,  GTX 580

        • 1. Re: Last changes not saved??
          Sukhi12 Level 1

          Hi Menno,

           

          Sorry for the inconvenience it is causing . We have been actively  working with our customers and investigating  all their issues.

           

          Please provide me some more information  below that will help me in investigating this issue further

           

          What kind of changes are not saved in your fla ?

           

          Do you edit symbols / copy frame etc .

           

          Is this consistent ? Do you have any reproducible steps?

           

          Can you please forward me a fla file which is having this issues @ FlashAuthBetaBugs@adobe.com .

           

          Thanks

          Sukhbir

          Flash Authoring

          • 2. Re: Last changes not saved??
            h_cline2 Level 1

            I am having similar issues with flash CS5.5.

             

            On the stage in flash I have 4 text blocks. Instead of creating separate instances of each text block, I create one graphic and separate the text blocks into separate layers. Next I put each text block into it's own key frame while on it's own separate layer. So layer one is on frame 1. Layer 2 is on frame two and so on and so forth up until frame 4.

             

            Now on layer two I put a blank key frame on frame 1 so that the text block for layer 2 does not show up until frame 2. Same with layer 3, and layer 4 with each text block. This is for animation purposes.

             

            Now I'm back on the main stage and timeline. I bring in an instance of the new graphic symbol I've made. I go into my properties pallet down to the loop option and tell the graphic to play single frame and it's first frame is frame 1 then I put in a motion tween, the new motion tween NOT the classic tween. I do this so I can use some preset animations that I've created. I then drag that instance of that animation I just created a little on farther down the timeline. I then go to my properties pallet and change the frame it's supposed to play from frame 1 to frame 2. Still using the play single frame looping option. I do this until I get all 4 text blocks to come in as I need them and when I need them.

             

            Also after each animation is done, I put in a blank key frame by hitting the F7 button to insert one after the animation is done. I've attached a screen shot of my main timeline and also a screen shot of what the inside of my graphic instance is supposed to look like when I finish editing it to look as I need to to do as I want it to do, to help explain my issue. As you can see from the image, I have several key frames inserted on a layer above the motion tweens after the motions end. At these key frames I input the frame number that the previous animation just played. This saves on layers, and saves on creating several graphics which reduces my file size because I am using the same instance of one graphic instead of instances of multiple graphics.

             

            Now the problem is after I save the file and close it out, I then re-open the file and the graphic I just created reverts to the initial creation of said graphic. So all text blocks of my text are on frame 1, layer 1. All the layers I created, all the work I did in creating that graphic is gone. The animations are still in place, and the frame numbers for the looping option are still in place. In fact the looping option of single frame is still in place. It's the graphics that continuously revert backwards instead of staying as I've made them to be.

             

            Screen shot 2011-09-12 at 1.12.15 PM.png

            Screen shot 2011-09-12 at 1.22.58 PM.png

             

            This also happens with drawn objects that I've converted to a graphic symbol and groups of images I've converted to a graphic symbol doing the exact same thing I did for the text blocks only using either drawings via the drawing tools in flash or bringing in bitmap images. Note this does NOT affect buttons or movie clips as far as I know. This is something that has been going on for weeks since I've upgraded to CS5.5 flash. It doesn't make sense and it should not be doing this. I had no problems like this using CS4. My clients required that I use CS5 because they were updating to CS5 so I did as requested. Now I run into this problem. It makes for extra work, my clients are not happy with this happening and I need a fix as soon as possible.

             

            Thanks,

            h_cline2

            Flash Animator/Developer

            • 3. Re: Last changes not saved??
              MennovD Level 1

              Hi Sukhbir,

               

              thing is it could be anything, sometimes it's a text edit in a movieclip, another time it is a piece of actionscript which I did add/adjust.
              Reopening the file later and it is back before I saved it.
              So I then have to redo the last things I did and when I save the file this time it goes well.
              I have had this issue since the beginning of flash CS 5.5 when it came out and was hoping a patch would come out.

               

              What I can say is that I mostly work with AS2 files I haven't seen it with AS3 files yet..


              Menno

              • 4. Re: Last changes not saved??
                h_cline2 Level 1

                Mennov this happens with AS3 files. I know I work with AS3 files so this isn't just an AS2 problem.

                 

                h_cline2

                • 5. Re: Last changes not saved??
                  MennovD Level 1

                  Hi Sukhbir

                   

                  Here are two files in both I had that issue today.

                  in the 300x250, I did a text change in the header (made both textsizes in the movieclips the same size),

                  I publish, all goes fine, saving, closing the file. Later I reopened it and the text is back at different sizes ;-S

                   

                  Similar issue with the other one, adjusted the scale animation of the button, publish, save the fla, close, reopen later and the animation is back before I did the changes)

                   

                  There are Adrime components in these fla files, but I have had the same issues in fla files withour these components.

                   

                  Hopfully you can reproduce the issue

                   

                  Best

                  Menno

                  • 6. Re: Last changes not saved??
                    MennovD Level 1

                    I thought I was the only one having these issues since I haven't found anything about it..

                    • 7. Re: Last changes not saved??
                      h_cline2 Level 1

                      No not just you. I've been having this problem for weeks. Actually about a month now since upgrading. It didn't show up at first. At first it was fine then bam out of the blue it started happening. The people I contract to usually look at the work I send them and then they send me a document with changes they want made to the work I've done. Usually little tweaks here, tweaks there. Just adjustments sometimes replacing of graphics or including something I initially didn't put in. Then the documents started saying complete animations were missing. I knew something was wrong when I went back into my files and saw the animations were there but the graphics weren't. Thus I've been struggling with this and finally I've gotten so tired of it I tried to find out if anyone else had the issue and if not I was going to contact adobe about this. I'm hoping for a patch to fix this problem.

                      • 8. Re: Last changes not saved??
                        MennovD Level 1

                        For my it started right after installing the CS 5.5 Master Collection.

                        With Flash I kept using CS5 version because of this.

                        Yesterday I thought of started 5.5 again since noone seemingly had these issues. and there they are again.

                         

                        It is what you said, mostly happens with movieclips/animations/keyframing. But I can remember hapening with actionscript too.
                        Tomorrow I shall also try your steps and see if it also happens here again.

                         

                        Menno

                        • 9. Re: Last changes not saved??
                          Sukhi12 Level 1

                          Hi Menno,

                           

                          I have received your files . I'll  investigate and get back to you later .

                           

                          Thanks

                          Sukhbir

                          • 10. Re: Last changes not saved??
                            Sukhi12 Level 1

                            Hi h_cline2,

                             

                            Thanks for the detail information  . We are working with different customer in resolving these  issues.

                             

                            In response to your workflow  I can suggest you a workaround

                             

                             

                            Now I'm back on the main stage and timeline. I  bring in an instance of the new graphic symbol I've made. I go into my  properties pallet down to the loop option and tell the graphic to play  single frame and it's first frame is frame 1 then I put in a motion  tween, the new motion tween NOT the classic tween. I do this so I can  use some preset animations that I've created.

                             

                            Please save your fla file before you start dragging  ......

                             

                            I then drag that instance  of that animation I just created a little on farther down the timeline. I  then go to my properties pallet and change the frame it's supposed to  play from frame 1 to frame 2. Still using the play single frame looping  option. I do this until I get all 4 text blocks to come in as I need  them and when I need them

                             

                             

                            Let me know if that helps .

                             

                            Thanks

                            Sukhbir

                            • 11. Re: Last changes not saved??
                              h_cline2 Level 1

                              I've done that and it still doesn't work. Much of the stuff I work on for my client is broken up into parts. So I work on part 1 of a project until part one of that fla file is done. Then I take the graphics from the end of that part and use them in the next part. My client calls this segmenting and they like to use graphics from the end of the first part at the begining of the second part to link them together.

                               

                              So even if I save before dragging and dropping or even if I don't drag and drop and still save I still have this problem.

                               

                              h_cline2

                              • 12. Re: Last changes not saved??
                                Sukhi12 Level 1

                                Can you please forward me a fla file which is having this issue  @ FlashAuthBetaBugs@adobe.com .

                                 

                                 

                                 

                                Thanks

                                Sukhbir

                                • 13. Re: Last changes not saved??
                                  MennovD Level 1

                                  Same file you already have (here it is again)

                                   

                                  I could again reproduce it on my laptop too.. changing the text color to red

                                   

                                  same steps..

                                  • 14. Re: Last changes not saved??
                                    h_cline2 Level 1

                                    Mennov he was asking me to send a copy of my fla file to him. I will do so tomorrow.

                                    • 15. Re: Last changes not saved??
                                      MennovD Level 1

                                      Hi h_cline2,

                                       

                                      I wasn't asking you to send a file to me :-)

                                      Must have been Sukhbir.

                                       

                                      Menno

                                      • 16. Re: Last changes not saved??
                                        h_cline2 Level 1

                                        I sent you a fla file with the problem I described. This shows what happened after I saved it, closed it and then reopened the file. I have to go back and redo the entire artwork which is a pain in the rear.

                                         

                                        h_cline2

                                        • 17. Re: Last changes not saved??
                                          gludion

                                          ah ok, I'm happy to see that I'm not crazy

                                          I've used CS5.5 for some weeks, and some changes I made in a FLA were not saved, while others changes in the same FLA were saved.

                                          Pretty scary.

                                          • 18. Re: Last changes not saved??
                                            MennovD Level 1

                                            The problem has been solved and I have been using CS5.5 now for a while without problems :-)

                                            • 19. Re: Last changes not saved??
                                              Sukhi12 Level 1

                                              Hi ,

                                               

                                              Can you please let me know the Flash Version of  CS5.5 .

                                               

                                              We have recently released an update for CS5.5 .

                                               

                                              You can update Flash from Menu  Help > Updates .

                                               

                                              After update you should see the Flash version 11.5.1.349 .  Please let me know if you see still the issue after the updates .

                                               

                                               

                                              Thanks

                                              Sukhbir

                                              Flash Authoring

                                              • 20. Re: Last changes not saved??
                                                gludion Level 1

                                                @MennovD, @Sukhi12:

                                                great! Thank you for the update. I updated to 11.5.1.349 (from 11.5.0.??? I don't remember exactly) and will let you know if any similar problem occurs.

                                                • 21. Re: Last changes not saved??
                                                  JakobSternberg Level 1

                                                  The update did nothing.. the bug still appears.. maybe even more than before..

                                                   

                                                  The app is ruined..  making my job as flashad developer a living nightmare..

                                                   

                                                  Thanks adobe - keep chargin us for buggy software.. way to go.

                                                  • 22. Re: Last changes not saved??
                                                    C U Fall

                                                    I am having the exact same problem and have been for months!!! It is SOOOO frustrating and such a HUGE waste of time! I have CS5.5 Version 11.5.0.325. But based on the above post I have no desire to upgrade.

                                                     

                                                    HELP ADOBE!!!

                                                    • 23. Re: Last changes not saved??
                                                      moccamaximum Level 5

                                                      What I have found when this kind of Problem occurs its usually this:

                                                      On a network drive Flash never gives a warning when anyone of my colleagues has opened a fla document. So I figured: even If I apply changes to the document, and even if its saved and closed, usually the changes get erased when any other person touches it the same time as me. This happens especially when you are in a cross-OS develop environment (meaning the fla gets worked on by Window/Mac Users). This happens even if they only copy the fla to their clipboard because they want to work locally on their HD and don`t overwrite the clipboard with anything else while they are working on it.

                                                      My solution:  migrate to the xfl format, since it soesn`t seem to have these issues.

                                                      • 24. Re: Last changes not saved??
                                                        JakobSternberg Level 1

                                                        And what is the explanation, if you are only one developer.. one piece of flash software.. and no network involved.

                                                        • 25. Re: Last changes not saved??
                                                          C U Fall Level 1

                                                          Thanks moccamaximum - but as with Jakob, that's not the issue for me. I am ALWAYS the ONLY person working on my fla document when this problem occurs. It is definitely an Adobe Flash issue.

                                                          • 26. Re: Last changes not saved??
                                                            gludion2

                                                            a solution might be to try the upgrade and check if it fixes the bug.

                                                            If not, keep the upgrade or revert to older version by re-installing flash.

                                                            • 27. Re: Last changes not saved??
                                                              Raichuu

                                                              Same thing happening to me still... Some files keep reverting some movie clips to previous versions, so annoying!

                                                              What's more is that the solution is not to simply upgrade to the latest version, reason? Since most ad networks do not support any version of Flash Player beyond 10 and Flash CC, even publishing at the lowest available version of 10.3 always validates as version 12. So, in order to publish to flash player version 9, the safest bet for flash banners, one must use an older version of Flash! I have Flash CC and cannot use it for banners whatsoever...

                                                              • 28. Re: Last changes not saved??
                                                                Mukesh R Shah Adobe Employee

                                                                hi Raichuu,

                                                                 

                                                                Can you please let us know which version of Flash CC you are using? Have you tried with CC 2014 Oct update (v 14.1.0.96).

                                                                Can you please share the content and exact steps to reproduce this issue.

                                                                 

                                                                Rgds,

                                                                Mukesh

                                                                • 29. Re: Last changes not saved??
                                                                  Tyler Legrand

                                                                  I think the most difficult problem in solving this issue is that it seems to be insanely difficult to reproduce.  The only clue I have is that movie clips only 'misbehave' when they are existing movie clips being replaced by new ones (with the same name).  Perhaps Flash failed to recognize that they had been replaced and loads up older versions of the movie clips next time the document is opened because they had the same names.

                                                                   

                                                                  However, I've never been able to purposely reproduce this bug ever since I experienced it earlier this year (I'm slightly amused to see this topic is still open!).  For now, I can ensure my documents are saved by first saving it, and then saving a second copy.  Then I open the first copy; if any of the movie clips in the first copy have reverted to previous versions, I can simply replace them with the second copy's movie clips.  So far this has worked.