12 Replies Latest reply on Jan 13, 2012 12:32 AM by artstuff94

    application stopped responding


      I need help with my newly-installed licensed InDesign 5.5, i am using Mac OS 10.6.4 with 3GB memory. 2 questions:

      1. When i opened an old file from cs3 (from windows), it showed this message "embedded mismatch profile" and it took a long time to respond. Then the notice application has stopped responding, and i had to force quit.

      2. i re-installed the software, and i could open the program. however, even if i make a new doc, the beachball will just turn for a long time and once again, i have to force quit because the application has stopped working/responding. with my other cs5.5 softwares, i do not have this problem. help!