This project I'm working on was recently converted from RH 7 to RH 9. Now I keep getting this notice quite often when I try saving some (all?) topics.
There's two problems with this
1) It doesn't say what modification was made to the header/footer. How am I to know if it should be applied or not.
2) I only changed the body text. Not the header or footer.
Is there a fix or workaround for this?
I'm using RH 9 on a Windows 7 64-bit system.
3
Replies
Hi Jared
I am aware that this issue seems to crop up regularly. Question for you here. Can you share with us what exactly is in your Master Page?
Normally some sort of change to content that is in Master Pages is what triggers that message. The fact you claim you aren't changing anything seems to suggest that maybe you have something dynamic inside the page. Perhaps a field that is updating to reflect new information?
Cheers... Rick 
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Thanks Rick.
Here's how my master page looks in Design view:
Here's the code:
| Master Mage Code |
|---|
| <?xml version="1.0" encoding="utf-8" ?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="topic-check-list" content="First Draft,Added To TOC,Links,Index keywords,Images,Tested" /> <meta name="topic-status" content="Complete" /> <meta name="topic-comment" content="graphic view toolbar" /> <meta name="generator" content="Adobe RoboHelp 9" /> <title>graphic view toolbar</title> <link rel="StyleSheet" href="Pcdmis40.css" type="text/css" /> <script type="text/javascript" src="./roadmap.js"></script> </head> <body> <?rh-region_start type="body" ?> <object id="MapCtrl" classid="CLSID:A8ECFBF5-08CC-4065-BD74-0FAD1EA61317" width="1" height="1"> </object> <h2>(Type Topic Title Here)  </h2> <script language="VBScript" type="text/javascript">On Error Resume Next MenuStr = MapCtrl.GetHelpMap(31040) ' ID_VIEW_GRAPHVIEW_TOOLBAR</script> <?rh-cbt_start condition="Online" ?><a href="javascript://" onclick="MyRoadMap(MenuStr, 'yes', event.screenX, event.screenY)" style="color: #0000ff; text-decoration: underline; "><?rh-cbt_start condition="Online" ?><img src="./images/i_chiclet.gif" alt="Display Menu Roadmap" title="Display Menu Roadmap" width="14" height="14" border="0" /><?rh-cbt_end ?></a><?rh-cbt_end ?> <p class="BodyText"> </p> <p class="BodyText" style="font-size: 10pt;">Type body text here.</p> <?rh-align_start align="left" ?> <table style="border: Outset 1px #c0c0c0;" width="52.496%"> <col style="width: 15.055%;" /> <col style="width: 84.945%;" /> <tr> <td style="border: Inset 1px #808080; width: 15.055%; padding-right: 10px; padding-left: 10px;"><p class="TABLEHEADING">Icon</p></td> <td style="border: Inset 1px #808080; width: 84.945%; padding-right: 10px; padding-left: 10px;"><p class="TABLEHEADING">Description</p></td> </tr> <tr> <td style="border: Inset 1px #808080; width: 15.055%; padding-right: 10px; padding-left: 10px;"><p> </p></td> <td style="border: Inset 1px #808080; width: 84.945%; padding-right: 10px; padding-left: 10px;"><p> </p></td> </tr> <tr> <td style="border: Inset 1px #808080; width: 15.055%; padding-right: 10px; padding-left: 10px;"><p> </p></td> <?rh-cbt_start condition="Online" ?><td style="border: Inset 1px #808080; width: 84.945%; padding-right: 10px; padding-left: 10px;"><?rh-cbt_start condition="Online" ?><p> </p><?rh-cbt_end ?></td><?rh-cbt_end ?> </tr> </table> <?rh-align_end ?> <?rh-cbt_start condition="Online" ?><p> </p><?rh-cbt_end ?> <?rh-region_end type="body" ?> <?rh-cbt_start condition="Print" ?><?rh-region_start type="footer" style="width: 100%; position: relative;" ?> <?rh-cbt_start condition="Print" ?><p> </p><?rh-cbt_end ?> <?rh-cbt_start condition="Online" ?><hr style="color: #d9e4da; background-color: #d9e4da;" width="300" align="center" /><?rh-cbt_end ?> <?rh-cbt_start condition="Online" ?><p style="text-align: center;"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><?rh-cbt_start condition="Online" ?> <?rh-cbt_end ?></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><script language="javascript" src="./feedback_script.js" style="x-condition: Online; x-condition: Online; x-condition: Online;" type="text/javascript"></script></p><?rh-cbt_end ?> <?rh-region_end type="footer" ?><?rh-cbt_end ?> </body> </html> |
Hi Jared
I'm just guessing here, but I'm wondering if what is happening is the JavaScript file in your footer area is causing RoboHelp to believe the footer has been changed and therefore triggering the message.
You might try this in order to troubleshoot. Duplicate that master page. Then Create some topics and associate them with the duplicate. Sometimes if topics are inside folders, the pathing changes. So if you have some topics inside folders, place some of the new topics in the folders too. Then remove the JavaScript reference from the footer of the duplicated Master Page. See if the problem persists.
Cheers... Rick
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