1 Reply Latest reply on Sep 19, 2011 5:11 AM by Steve Grisetti

    Installation Error: Exit Code 7 on macOS10.6.8

    nanonano001

      I downloaded Adobe Premiere Elements from the online store today,

      and cannot install the software on my mac os 10.6.8

       

      I get the following errors:

       

      Exit Code: 7

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 16 error(s), 5 warning(s)

      WARNING: Payload cannot be installed due to dependent operation failure

      WARNING: Payload cannot be installed due to dependent operation failure

      WARNING: Payload cannot be installed due to dependent operation failure

      WARNING: Payload cannot be installed due to dependent operation failure

      WARNING: Payload cannot be installed due to dependent operation failure

      ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.

      ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.

      ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.

      ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.

      ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.

      ERROR: The following payload errors were found during install:

      ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed

      ERROR:  - Presets: Failed due to Language Pack installation failure

      ERROR:  - HD_LangPackHDOther: Install failed

      ERROR:  - Common_LangPackCommonOther: Install failed

      ERROR:  - SD: Failed due to Language Pack installation failure

      ERROR:  - Common: Failed due to Language Pack installation failure

      ERROR:  - Presets_LangPackPresetsOther: Install failed

      ERROR:  - SD_LangPackSDOther: Install failed

      ERROR:  - HD: Failed due to Language Pack installation failure

      ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure

      -------------------------------------------------------------------------------------

       

      I've searced google throroughly and cannot find a solution.

      I would very much appreciate some help.

      Thank you in advance.