8 Replies Latest reply on Mar 21, 2016 3:00 PM by simono70797541

    Updating Adobe Reader 10.1.0 via msiexec fails error 1638 Win7 64 bit

    jpeder

      Attempting to update 10.1.0 with the msp. Install attempts fail, error 1638. Client machines are Windows 7, 64 bit

       

      Command used msiexec /i path_to_AdbeRdr1010_en_US.msi /p path_to_AdbeRdrUpd1011.msp

       

      Also fails with msiexec /i path_to_AdbeRdr1010_en_US.msi PATCH=path_to_AdbeRdrUpd1011.msp

       

      Log as follows

       

      MSI (c) (44:44) [19:45:09:164]: Final Patch Application Order:

      MSI (c) (44:44) [19:45:09:164]: {AC76BA86-7AD7-0000-2550-7A8C400A1011} - \\servername\sharename\apps\adobereader\AdbeRdrUpd1011.msp

      DEBUG: Error 2746:  Transform TGT_14ToUPG_14 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-2052-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_14ToUPG_14 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-2052-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_13ToUPG_13 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1042-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_13ToUPG_13 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1042-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_4ToUPG_4 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1041-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_4ToUPG_4 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1041-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_12ToUPG_12 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1053-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_12ToUPG_12 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1053-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_11ToUPG_11 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1046-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_11ToUPG_11 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1046-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_10ToUPG_10 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1043-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_10ToUPG_10 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1043-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_9ToUPG_9 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1044-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_9ToUPG_9 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1044-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_8ToUPG_8 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1040-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_8ToUPG_8 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1040-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_6ToUPG_6 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1034-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_6ToUPG_6 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1034-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_5ToUPG_5 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1030-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_5ToUPG_5 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1030-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_3ToUPG_3 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1036-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_3ToUPG_3 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1036-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_7ToUPG_7 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1035-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_7ToUPG_7 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1035-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_1ToUPG_1 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1031-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_1ToUPG_1 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1031-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_15ToUPG_15 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1028-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_15ToUPG_15 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1028-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_16ToUPG_16 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1027-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_16ToUPG_16 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1027-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_17ToUPG_17 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1029-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_17ToUPG_17 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1029-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_18ToUPG_18 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1069-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_18ToUPG_18 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1069-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_19ToUPG_19 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1050-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_19ToUPG_19 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1050-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_22ToUPG_22 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1048-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_22ToUPG_22 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1048-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_23ToUPG_23 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1049-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_23ToUPG_23 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1049-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_26ToUPG_26 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1055-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_26ToUPG_26 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1055-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_20ToUPG_20 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1038-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_20ToUPG_20 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1038-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_21ToUPG_21 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1045-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_21ToUPG_21 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1045-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_24ToUPG_24 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1051-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_24ToUPG_24 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1051-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_25ToUPG_25 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1060-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_25ToUPG_25 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1060-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      DEBUG: Error 2746:  Transform TGT_27ToUPG_27 invalid for package C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi. Expected product {AC76BA86-7AD7-1058-7B44-AA1000000001}, found product {AC76BA86-7AD7-1033-7B44-AA1000000001}.

      1: 2746 2: TGT_27ToUPG_27 3: C:\Users\ADMINI~1.domain\AppData\Local\Temp\5851a6f.msi 4: {AC76BA86-7AD7-1058-7B44-AA1000000001} 5: {AC76BA86-7AD7-1033-7B44-AA1000000001}

      Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.

      {AC76BA86-7AD7-1033-7B44-AA1000000001}

      MSI (c) (44:44) [19:45:09:179]: Product: Adobe Reader X (10.1.1) - Update 'Adobe Reader X (10.1.1)' could not be installed. Error code 1638. Additional information is available in the log file c:\adobe.log.

       

      MSI (c) (44:44) [19:45:09:179]: Windows Installer installed an update. Product Name: Adobe Reader X (10.1.1). Product Version: 10.1.1. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Update Name: Adobe Reader X (10.1.1). Installation success or error status: 1638.

       

      MSI (c) (44:44) [19:45:09:179]: Product: Adobe Reader X (10.1.1) -- Configuration failed.

       

      MSI (c) (44:44) [19:45:09:179]: Windows Installer reconfigured the product. Product Name: Adobe Reader X (10.1.1). Product Version: 10.1.1. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 1638.