1 Reply Latest reply on Sep 19, 2011 7:41 PM by chris.campbell

    SOLUTION: Flash Video Causing Blue Screen & Lockups


      Symptoms:  While playing a flash video, your screen locks up; goes black; you can hear audio in the background; and/or Blue Screen of Death.  The Blue Screen indicates a fault in nv4_disp.dll.


      =================  SOLUTION   =================


      Newer versions of Nvidia Drivers are causing the problem.    Disabling hardware acceleration in Flash only reduces the frequency of the lockups, but does not resolve the issue.


      Use this version of the Nvidia driver (but no later):   266.58

      Get it here:  http://www.nvidia.com/Download/Find.aspx?lang=en-us


      This is confirmed to resolve the problem.


      Later Nvidia drivers added CUDA 4.0 (Unified Virtual Addressing (UVA) and GPUDirect™ v2.0) which is the root cause of the issue with "older" cards such as the 200 series and the 8 series.


      If you have a somewhat older graphics card, there really is little need to update past version 266.58.




      Keywords:  Flash Movies youtube videos Nvidia Lockup Blue Screen Crash bluescreen bsod




      crash dump file: C:\WINDOWS\Minidump\Mini081511-02.dmp

      This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x1DB0EC)

      Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFA2AC1925, 0xFFFFFFFF9F6CC8B8, 0x0)


      file path: C:\WINDOWS\system32\nv4_disp.dll

      product: NVIDIA Compatible Windows 2000 Display driver, Version 280.26

      company: NVIDIA Corporation

      description: NVIDIA Compatible Windows 2000 Display driver, Version 280.26

      Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 280.26 , NVIDIA Corporation).

      Google query: nv4_disp.dll NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M