2 Replies Latest reply: Sep 20, 2011 7:37 PM by bkoopers RSS

    Photoshop CS5 closes when selecting “File-Automate-Batch”

    bkoopers Community Member

      I am using Adobe Photoshop CS5 (v12.0.4 x32) under Windows XP Pro SP3. When I select “File-Automate-Batch”, a window pops up saying:

       

      Adobe Photoshop CS5 has encountered a problem and needs to close. We are sorry for the inconvenience.

       

      The choices to continue are “Send Error Report” or “Don’t Send” but with either selection, Photoshop closes. This happens even with no images open.

       

      What do I need to do to fix this problem?

       

      Thanks to anyone who can help me out.