I have been trying to download the NEWEST version of READER for TWO (2) days. Many of my apps use READER, and they just don't fly. I saw READER 10x in my program list, I deleted it and I have been unable to install it. again
I have talked to Adobe reps in INDIA thatr I could not understand....they were ABSOLUTELY unable to help. I have been to a chat room with an AMERICAN Adobe rep before, they worked out my problems.
Can anyone fro Adobe, PLEASE help with this free s'ware.
You can simple use the Reader 10.1.1 installer avaialable from http://get.adobe.com/reader/ to install Reader 10.1.1. The installer will automatically uninstall Reader 7.1.0 from your system and replace it with the latest version of Adobe Reader.
You dont need to uninstall Reader 7.1.0 manually, prior to installing Reader 10.1.1 on your system.
Thank you, Ankit! This is the way I thought it should work; but Adobe doesn't always do things the way I think they should!
I don't mean to sound ungrateful here, but: how do you come by this knowledge that it will work this way? Have you done it yourself? Do you work for Adobe?
Update: I went ahead and tried the install as Ankit suggested, and it worked perfectly! Thanks for the help.
In the past, I remember having to manually remove prior versions of Reader that had not been properly removed by the newer version; so I'm glad Adobe has figured out how to get this right.
Glad that it worked for you.
I knew this from experience, that an MSI released by Adobe always removes the existing installed product.