2 Replies Latest reply on Sep 26, 2011 4:33 PM by Pete the Opera Guy

    Computer stolen, authorized a new computer, unable to open ebooks

    khadigagaafar Level 1

      I would really appreciate your help.My computer got stolen, so I am burrowing my daughter's computer untill I buy a new one.

      In the meanhtime I wanted to read my ebooks bought from Millsand Boon. I authorized the computer I am now using but the following message pops up :

      Error getting license

      License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER


      So I uninstalled the adobe as instructed and reinstalled twice and each time the adobe gives me the message that the computer is authorized but still the same message pops up whenever I try to download my ebooks.

      What can I do??