8 Replies Latest reply on Sep 22, 2011 6:16 PM by the_wine_snob

    5.5.1 update cannot be installed

    Bantheboy

      I'm trying to update my Premiere Pro CS5.5.0 to 5.5.1 but when I run the installer it says "Update cannot be installed". Any ideas why this is?

       

      I've been trying to open a support case on my account page but I can't find it. Is it no longer possible to get hold of Adobe support directly?