Try starting while holding Alt and Shift. This will reset all preferences and clear the plug-in cache.
If that doesn't work, try uninstalling and then reinstalling.
alrighty. Initial test of alt and shift yielded no change, so I did a reinstall.
Now, I can get into PPro -if- I'm holding alt+shift at the start, but if I'm not, it crashes on load.
Once inside PPro, things I've noted are, preview/playback window isn't functioning. If I scrub or preview a video file, the video preview does not playback. I can "force" a single frame to "update" if I stop the playback and physically left-click the window. I can save and make changes to projects, but when I exit PPro, it crashes.
At the time of crash, i'm getting two errors now
The program Adobe Premiere Pro.exe version 126.96.36.199 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1cc0
Start Time: 01cc7a2ae458c926
Termination Time: 54
Application Path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe
Report Id: caab65ec-e61e-11e0-9093-50e54935b2d5
Schannel: Event ID 36888:
The following fatal alert was generated: 10. The internal error state is 10.
I guess this is kind of progress. I also appreciate the assist so far Todd.
Hmmm. I think that getting any further might require having one of our Technical Support folks connect to your system for troubleshooting.
To contact Adobe Technical Support, start here:
Be sure to direct them to this thread so that they can see where you've gotten so far.