3 Replies Latest reply: Nov 1, 2011 8:29 AM by Steven_Sokulski RSS

    Stop checking the library every time

    Johannes Eckert Community Member

      This annoying behaviour goes for all and every viewer made with DPS (WIRED, Red Bulletin, Martha Stewart, ...):

      everytime you open the multi folio viewer it checks against the server for new issues.

       

      Even when my iPad is not connected to anything.

       

      The popup message "Library could not be updated" is very annoying and slowing the performance.

       

      Idea is to

      1) only check when iPad is connected

      2) display a more subtle "warning" or "note" in the title bar, with a refresh-button.

       

      —Johannes

        • 1. Re: Stop checking the library every time
          Steven_Sokulski Community Member

          Good idea!

           

          Maybe offer a means of customizing this when building the viewer?  In my case, we are a monthly magazine.  If the device could know to "hibernate" for a few weeks after an issue came out, knowing that another isn't expected for at least 28 days, that'd be great.

           

          Further, now that Newsstand offers push notifications to notify the app when a new issue is available, can't this mechanism be disabled for those users who utilize Push Notifications?

          • 2. Re: Stop checking the library every time
            Johannes Eckert Community Member

            checking with the servers is fine.

             

             

            but trying to establish a connection even when the ipad is not connected is just wrong.

             

             

            and pushing a notification every time is bad behaviour in front of the user.

             

             

            —Johannes

            • 3. Re: Stop checking the library every time
              Steven_Sokulski Community Member

              The newsstand notifications exist behind the scenes.  Rather than a blue popup, they are internal messages that tell Newsstand that a new issue exists.  If the user has the right to download it, that process begins immediately.

               

              So, we don't need to ceaseless check the servers.  The servers will inform the app of updates and new issues, unless I'm mistaken.