Please grant local user proper permissions to the following directories, Right click a directory in Windows Explorer, select "Properties", click "Security" tab page, click "Edit..." button, select local user account in the upper list, check "Modify" in lower list ("Write" will be checked automatically), click "OK" button twice to exit.
C:\ProgramData\Adobe\Premiere Pro CS5\Configuration\Extensions
C:\Users\Public\Roaming\Adobe\Extension Manager CS5\FlashCS5
C:\Users\Public\Roaming\Adobe\Extension Manager CS5\Illustrator CS5
C:\Users\Public\Roaming\Adobe\Extension Manager CS5\Premiere Pro CS5
C:\Users\<UserName>\AppData\Roaming\Adobe\Adobe Contribute CS5\<Locale>\Configuration\Extensions
C:\Users\<UserName>\AppData\Roaming\Adobe\Adobe InDesign CS5\Configuration\Extensions
C:\Users\<UserName>\AppData\Roaming\Adobe\Extension Manager CS5\Configuration\Extensions
C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Configuration\Extensions
Thank you Carl.
I have two user accounts on this system and I listed them below:
1) Local user Admin account: SJanes
2) Domain account: GC\Shawn
I have both SJanes and GC\Shawn in the Administrators group of this computer.
I did what you said, I went to each of the locations listed in your post and made sure SJanes and GC\Shawn were listed with write permissions. I rebooted my computer and I still have the same issue.
I made the permission changes on the account I use daily which is GC\Shawn. Should I have added GC\Shawn permissions to SJanes?
Thanks for your help.
Sorry, in my post, "local user account" should be "domain user account", it's my typo. You don't need add permissions to SJanes.
The root cause seems not permission issue, but conflict issue. Please move all files under "C:\Users\<YourDomainUserName>\AppData\Roaming\Macromedia\Flash Player\#Security\FlashPlayerTrust" to somewhere, then launch Extension Manager in the normal way. If it worked, then a specific software which is relevant to one of those files conflicts with Extension Manager. You can move those files back one by one to see which software it is.
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I tried what Carl suggested and isolated the files and put the back one by one. Turns out the flashfirebug file was the one causing the problem for me:
Give Carl the answer points and me the helpful points if this has worked out for you
Thank you Carl. Your insight helped. I removed all extensions and added them back one by one. The culprint, like cblack412, was an extension for Firefox called flashfirebug. I removed that extension from the directory and it worked fine.
Thank you for your help.
I'm having the same issues as originally described by cblack412. However, after attempting the same fix as described here, I'm still seeing issues. Can we please reopen this item?
Windows 8 64bit
Creative Cloud / CC
I should mention that I did attempt to install a Photoshop extension a few months back when I first noticed the issues. I'll start to collect that info for this conversation. Super thankful for any assistance out there.
Hi, cblack412 didn't describe his problem, it's Shawn Janes who described his problem, but he was using EM CS5. Do you mean that nothing happens when you launch EM CC except a process in Task Manager? Which version of EM are you using (22.214.171.1247, 126.96.36.199, ...You can check it in Properties dialog of "Adobe Extension Manager CC.exe") Could you find ExManCoreLibrary.log under "C:\Users\<YourUserName>\AppData\Roaming\Adobe\Extension Manager CC\Log" folder?