1 Reply Latest reply on Sep 25, 2011 12:12 AM by pwillener

    Help, I cannot download Flash Player in Firefox or IE

    Cindy McMillan

      I've tried about 20 times yesterday to download Adobe Flash Player

      on Mozilla Firefox and failed. 


      Today I tried to download Flash Player on Internet Explore and still failed.


      "download configuration failed"


      "Adobe Flash Player did not install successfully"


      I need help but when I called the 800 number it's only for paid products.


      I don't know how to find all the technical stuff you need, like operating

      system, web browser (Firefox) and version. Can you do a screen share?


      Can't see any of my training webinars or videos -- I'm desperate!