1 Reply Latest reply on Sep 11, 2012 7:07 AM by Jim_Lester

    Need Help


      Why do I get this error:


      Error getting license

      License server communication problem: E_LIC_LICENSE_SIGN_ERROR


      I cannot open my .acsm file in ADE

        • 1. Re: Need Help
          Jim_Lester Level 4

          The error says that the back end servers for the place where you purchased the book are not able to talk to the Adobe servers (which are up and available).


          You can either complain to the place where you purchased the book, or wait a bit and try again later (assuming that they will notice and fix the problem).