6 Replies Latest reply on Sep 28, 2011 5:47 PM by Peter Spier

    Indesign CS5.5 install fail

    Granville4879

      I have tried customer service but they "have used all resources" and still unable to assist.  And there does not appear to be anywhere I can post this for more advanced help, so...

       

      I recently downloaded this after purchasing but it fails during the install.  Below is the resulting message.  Any advice?

       

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      - 1 fatal error(s), 6 error(s), 14 warning(s)

       

      ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:

                      Family: InDesign

                      ProductName: Adobe InDesign CS5.5 Icon Handler x64

                      MinVersion: 0.0.0.0

                      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                      Removing this dependency from list. Product may function improperly.

       

      WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:

                      Family: Adobe Web Suite CS5.5

                      ProductName: Adobe Media Encoder CS5.5 X64

                      MinVersion: 0.0.0.0

                      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                      Removing this payload from the dependency list.

      WARNING: DW064: Memory requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}

      WARNING: DW064: Memory requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}

      WARNING: DW064: Memory requirements not met for {92D5E8D4-01C8-1016-BBA8-F308D6BFCAC5}

      WARNING: DW064: Memory requirements not met for {C041EC47-0253-1016-891E-E5DE4AB922FC}

      WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

      ----------- Payload: {857CC5F0-040E-1016-A173-D55ADD80C260} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 -----------

      FATAL: DS003: Cannot extract '\\rackstation\Software\PackagingSource\Adobe Indesign\CS5.5\Install\Adobe InDesign CS5.5\payloads\AdobeInDesign7xAppBase-mul\Assets1_1.zip' to 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{857CC5F0-040E-1016-A173-D55ADD80C260}'. Error: Error 0

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed

      ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure

      ERROR: DW050:  - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_GB: Install failed

      ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_GB: Install failed