13 Replies Latest reply on Oct 3, 2011 11:03 AM by bspratt07

    new install CS5 on Win7 won't launch


      have installed all updates; when launching premier it loads up and hangs on file write_on.aex and returns a win7 error with the compatibility troubleshoot wizard. If you select ALL choices Vista Vista1 Vista2 AND Win7 it does launch properly and works!  This is a work around.  Anyone know what might be causing this?  We used to run the suite on XP!  Thanks - Bill