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Could you post back with your installer log?
You might also want to do a clean install to see if that helps:
1. Download the stand alone uninstaller
2. Close all your browser windows
3. Run the uninstaller
4. Restart your computer
5. Delete the following folder, depending on your operating system type:
- Windows 32bit - c:\Windows\system32\macromed
- Windows 64bit - c:\windows\syswow64\macromed
6. Download and install Flash Player located here:
Thank you Chris.
I have done another clean install following all your steps (same problems)and have copied the Installer log for you:
=O====== M/10.3.183.10 2011-09-30+22-48-07.796 ========
0000 [I] 00000010 "C:\Documents and Settings\Dee\Local Settings\Temporary Internet Files\Content.IE5\2DKQTWBM\install_flash_player_10_active_x.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10x.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10x_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10x_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 [W] 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10x.ocx 80070005
0012 [I] 00000018
0013 [E] 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10x.ocx 80070005
=X====== M/10.3.183.10 2011-09-30+22-48-33.203 ========
Hope that is some help.
Are you running the installer as an Administrator user?
If not, please login as Administrator and run it, or right-click on the installer and select Run as Administrator.
If yes, please follow the instructions in this tech note http://kb2.adobe.com/cps/494/cpsid_49419.html
Yes I am running it as an administrator.
I didnt proceed with those instructions as it said that it is not required for Flash Player 10 and above, but I will do that now and post my results.
Thank you very much - that all seems to have worked, only problem is that it installed the google toolbar and I wasnt given the option to remove it.
It doesnt seem to be in the control panel either!
only problem is that it installed the google toolbar and I wasnt given the option to remove it.
That shouldn't happen if you used the download links that Chris posted earlier.