1 Reply Latest reply on Sep 30, 2011 4:11 PM by chris.campbell

    no prompt to update when Flash Player Settings Manager is set to check for updates automatically

    Graham Perrin Level 1

      My understading of http://forums.adobe.com/message/3562892#3562892 (March 2011) is that when an outdated version of the Player is used on Windows, the prompt to update should occur after the next restart of the operating system.

       

      So, when http://www.adobe.com/software/flash/about/ in Safari for Windows shows an outdated version 10.x of the Player:

       

      1. I restart Windows
      2. I log on
      3. I wait a few minutes.

       

      Problem

       

      Usually, no matter how long I wait, there is no prompt to update; Flash Player Settings Manager continues to show an outdated plug-in alongside a greater version of the ActiveX item.

       

      I see this problem with multiple computers running Windows XP and Windows 7.

       

      Any suggestions?