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1. Re: can't install Adobe Air in win 7 Ultimate
chris.campbell Sep 30, 2011 3:38 PM (in response to donraffaele)I'm sorry you're running into this. Could you post the contents of your AIR installer log?
AIR Installer Log Instructions
Thanks,
Chris
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2. Re: can't install Adobe Air in win 7 Ultimate
donraffaele Sep 30, 2011 9:13 PM (in response to chris.campbell)Thanks Chris for the help ,here is the log file
[2011-09-30:19:15:57] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:19:15:57] Commandline is:
[2011-09-30:19:15:57] No installed runtime detected
[2011-09-30:19:16:00] Relaunching with elevation
[2011-09-30:19:16:00] Launching subprocess with commandline c:\users\don\appdata\local\temp\airf90f.tmp\adobe air installer.exe -ei
[2011-09-30:19:16:03] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:19:16:03] Commandline is: -stdio \\.\pipe\AIR_7332_0 -ei
[2011-09-30:19:16:03] No installed runtime detected
[2011-09-30:19:16:03] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:19:16:03] Installing msi at c:\users\don\appdata\local\temp\airf90f.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:19:16:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:16:03] Rolling back install of c:\users\don\appdata\local\temp\airf90f.tmp\setup.msi
[2011-09-30:19:16:03] Rollback complete
[2011-09-30:19:16:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:16:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:16:03] Runtime Installer end with exit code 7
[2011-09-30:19:16:07] Runtime Installer end with exit code 7
[2011-09-30:19:53:30] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:19:53:30] Commandline is:
[2011-09-30:19:53:30] No installed runtime detected
[2011-09-30:19:53:38] Relaunching with elevation
[2011-09-30:19:53:38] Launching subprocess with commandline c:\users\don\appdata\local\temp\air18cd.tmp\adobe air installer.exe -ei
[2011-09-30:19:53:41] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:19:53:41] Commandline is: -stdio \\.\pipe\AIR_1596_0 -ei
[2011-09-30:19:53:41] No installed runtime detected
[2011-09-30:19:53:41] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:19:53:41] Installing msi at c:\users\don\appdata\local\temp\air18cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:19:53:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:53:41] Rolling back install of c:\users\don\appdata\local\temp\air18cd.tmp\setup.msi
[2011-09-30:19:53:41] Rollback complete
[2011-09-30:19:53:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:53:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:53:41] Runtime Installer end with exit code 7
[2011-09-30:19:53:50] Runtime Installer end with exit code 7
[2011-09-30:20:25:59] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:20:25:59] Commandline is:
[2011-09-30:20:25:59] No installed runtime detected
[2011-09-30:20:26:20] Relaunching with elevation
[2011-09-30:20:26:20] Launching subprocess with commandline c:\users\don\appdata\local\temp\aire7fe.tmp\adobe air installer.exe -ei
[2011-09-30:20:26:22] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:20:26:22] Commandline is: -stdio \\.\pipe\AIR_1868_0 -ei
[2011-09-30:20:26:22] No installed runtime detected
[2011-09-30:20:26:22] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:20:26:22] Installing msi at c:\users\don\appdata\local\temp\aire7fe.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:20:26:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:20:26:22] Rolling back install of c:\users\don\appdata\local\temp\aire7fe.tmp\setup.msi
[2011-09-30:20:26:22] Rollback complete
[2011-09-30:20:26:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:20:26:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:20:26:22] Runtime Installer end with exit code 7
[2011-09-30:20:26:27] Runtime Installer end with exit code 7
[2011-09-30:20:28:26] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:20:28:26] Commandline is:
[2011-09-30:20:28:26] No installed runtime detected
[2011-09-30:20:28:34] Relaunching with elevation
[2011-09-30:20:28:34] Launching subprocess with commandline c:\users\don\appdata\local\temp\air2952.tmp\adobe air installer.exe -ei
[2011-09-30:20:28:39] Elevated install failed: returned error code -1
[2011-09-30:20:28:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2011-09-30:20:28:52] Runtime Installer end with exit code 7
[2011-09-30:21:00:43] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:21:00:43] Commandline is:
[2011-09-30:21:00:43] No installed runtime detected
[2011-09-30:21:00:47] Relaunching with elevation
[2011-09-30:21:00:47] Launching subprocess with commandline c:\users\don\appdata\local\temp\airb54c.tmp\adobe air installer.exe -ei
[2011-09-30:21:00:49] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:21:00:49] Commandline is: -stdio \\.\pipe\AIR_4264_0 -ei
[2011-09-30:21:00:49] No installed runtime detected
[2011-09-30:21:00:50] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:21:00:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:00:50] Rolling back install of c:\users\don\appdata\local\temp\airb54c.tmp\setup.msi
[2011-09-30:21:00:50] Rollback complete
[2011-09-30:21:00:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:00:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:00:50] Runtime Installer end with exit code 7
[2011-09-30:21:00:51] Runtime Installer end with exit code 7
[2011-09-30:21:02:31] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:21:02:31] Commandline is:
[2011-09-30:21:02:31] No installed runtime detected
[2011-09-30:21:02:35] Relaunching with elevation
[2011-09-30:21:02:35] Launching subprocess with commandline c:\users\don\appdata\local\temp\air5b89.tmp\adobe air installer.exe -ei
[2011-09-30:21:02:38] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:21:02:38] Commandline is: -stdio \\.\pipe\AIR_5364_0 -ei
[2011-09-30:21:02:38] No installed runtime detected
[2011-09-30:21:02:39] Installing msi at c:\users\don\appdata\local\temp\air5b89.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:21:02:40] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:02:40] Rolling back install of c:\users\don\appdata\local\temp\air5b89.tmp\setup.msi
[2011-09-30:21:02:40] Rollback complete
[2011-09-30:21:02:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:02:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:02:40] Runtime Installer end with exit code 7
[2011-09-30:21:02:58] Runtime Installer end with exit code 7
[2011-09-30:21:03:20] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:21:03:20] Commandline is:
[2011-09-30:21:03:20] No installed runtime detected
[2011-09-30:21:03:31] Relaunching with elevation
[2011-09-30:21:03:31] Launching subprocess with commandline c:\users\don\appdata\local\temp\air1b6d.tmp\adobe air installer.exe -ei
[2011-09-30:21:03:31] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:21:03:31] Commandline is: -stdio \\.\pipe\AIR_6684_0 -ei
[2011-09-30:21:03:31] No installed runtime detected
[2011-09-30:21:03:31] Installing msi at c:\users\don\appdata\local\temp\air1b6d.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:21:03:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:03:32] Rolling back install of c:\users\don\appdata\local\temp\air1b6d.tmp\setup.msi
[2011-09-30:21:03:32] Rollback complete
[2011-09-30:21:03:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:03:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:03:32] Runtime Installer end with exit code 7
[2011-09-30:21:03:33] Runtime Installer end with exit code 7
[2011-09-30:22:57:43] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:22:57:43] Commandline is:
[2011-09-30:22:57:43] No installed runtime detected
[2011-09-30:22:57:53] Relaunching with elevation
[2011-09-30:22:57:53] Launching subprocess with commandline c:\users\don\appdata\local\temp\air79f0.tmp\adobe air installer.exe -ei
[2011-09-30:22:57:55] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:22:57:55] Commandline is: -stdio \\.\pipe\AIR_3572_0 -ei
[2011-09-30:22:57:55] No installed runtime detected
[2011-09-30:22:57:55] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:22:57:55] Installing msi at c:\users\don\appdata\local\temp\air79f0.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:22:57:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:22:57:55] Rolling back install of c:\users\don\appdata\local\temp\air79f0.tmp\setup.msi
[2011-09-30:22:57:55] Rollback complete
[2011-09-30:22:57:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:22:57:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:22:57:55] Runtime Installer end with exit code 7
[2011-09-30:22:57:56] Runtime Installer end with exit code 7


