0 Replies Latest reply on Sep 30, 2011 5:49 AM by susied30

    Printing Problems

    susied30

      My boss is having trouble printing a fillable PDF from her new computer that is running windows 7.  The same document prints on my computer (that is not running windows 7) just fine.  Here are the problems.

       

      Issue #1:  She fills in the information on the PDF.  At first the information in that box disappears and then if she moves the side bar to scroll down, it reappears. 

       

      Issue #2:  She goes to print the PDF and the page prints as if she never filled in the form even though the form looks on the screen like it has been filled in (it is a blank unfilled form).  She has tried both the printer icon and clicking on file and then print.