7 Replies Latest reply on Oct 15, 2011 2:14 PM by HugoPilar

    Deactivation succesfull ?

    HugoPilar Level 1

      I have installed PRE 9 and bought now the new PRE 10.

      I installed the 10 versaion on the same computer with no problems. Next week I will reinstall this version on a new computer that I bought.

      I understand that I need to deactivate in order to do that and tried that with the 9 version.

      I enter in the deactivation screen and selected the "permant" option. I am connected to the internet and select "continue". But nothing further seems to be happening.

      I verified with a ping to the activate.adobe.com site that I am connected.

      After 10 minutes I close the screen and I am asked if I am sure to do that.

      My question is: was the the deactivation was succesfull?

      I supposed to find the program with the limitations os a trial version (with a watermark on when shared to a mpg file) but that was not the case.