You can install the program on two different computers at once, provided that you own both computers.
If you select the option, the program deactivates when you uninstall it from a computer. It's usually that simple and there's no need to confirm it.
My problem is not solved yet.
To sesume my problem very clearly I added here the printscreens from the different phases of the problem:
PRE9_1 The moment that I tried to deactivate ( i verified that I was conected to Adobe with a ping)
PRE9_2 after 10 minutes the screen didn´t react at all and I closed the sreen
After deinstalling the PRE9 from my desktop and restarting the computer I went to another computer and tried to reinstall the PRE_9. Since I have PRE9 also installed on my Laptop it is supposed that I should have one license free after the deactivation on my desktop but this isn´t the case
PRE9_3 and PRE9_4 speaks for themself
For me PRE9 is irrelevant because I already bought the PRE10 version (Much faster...) but my problem is as I already mentioned is that I bought another computer that I will receive next week.
I am afraid that I will have the same problems then since I installed PRE10 also on my laptop.
De: Steve Grisetti firstname.lastname@example.org
Enviado el: viernes, 30 de septiembre de 2011 16:37
Re: Deactivation succesfull ?
I would recommend you contact Adobe.
Your activated products are listed under your Adobe ID on this site. I'm sure deactivating one is as simple as deleting an entry.
I can´t find on this site the information you mention on activated products...
What did Adobe say when you contacted them?
I prefer to wait and see when until I reinstall PRE10 on my new computer.
It is not see easy from here (Argentina) to contact Adobe and speaking is much more dificult as writing for me.
Thanks you for your help.
Today I could deinstall PRE 10 without problems, and reinstall on my new computer succesfully.
It seems to be a problem of PRE9 because I did exactly the same .