GeForce 8400 GS
Highly doubtful this card is usable in any way much less certified by Adobe - not only is it old to begin with, but it's also one of those trimemd down models from the budget tray. It might at best work, if you removed OpenGL support from AE compeltely, but Premiere will remain problematic. Also this seems like a clear indicator that your computer is 5 years or older and in that case, your processor may simply not be compatible which would apply to several Core2Duo types, some AMD processors and Pentium 4. If you think your processor is compatible regardless, then it may need a special driver/ patch/ DLL, so check and install that...
If the error happens even after a fresh install of Windows 7, then my first thought is that you are installing something else which is interfering with things. So, looking at that...
1. Reinstall Windows.
2. Load necessary drivers.
3. Update Windows.
4. Reinstall the Adobe suite.
Do those four steps, in that order, and only those four steps. Do not install anything else, including software that may be on the motherboard install disk, like security software or even Adobe Reader.
Jim, tried those and i'm still getting the error.
List out the drivers you installed in step 2.
I only installed the GeForce 8400 GS LATEST drivers from Nvidia. Downloaded specifically for win 7 64bit.
What else? I assume an audio driver, a network driver. What version of those. What else besides those?
only those, others has been automatically installed by windows 7.
another thing to add, windows log indicates "faulting module name msvcr90.dll"