Tell us exactly what the error message is, not "something about."
Are you trying to open a file at the same time you launch ID by double clicking the file or dropping it on the application icon?
I've migrated from a Snow Leopard using the migration tool to a new Lion preinstalled machine. And I have the same problem. Both my CS5 and CS5.5 crashes on startup. Other Adobe CS-product work fine as far as I've testes - positivly photoshop and illustrator.
My startup status-line init with "Initialising .."
Then "Loading the application .."
Then "Registering 233 plugins .."
Then "Saving object model .." (a fraction of a second)
Then the status line "Initializing plug-ins .."
and it crashes shortly theirafter (2 sec after) on my specific machine.
My CS5 crashes same way and same exact point in the startup procedure.
My hardware is 2.3ghz core i7 macBookPro with 8Gb 1333 Mhz DDR3 ram and a primary solid state HD with room the spare.
Any help is appreciated
My guess is it's probably the SING plugin. For instructions on fixing that, see http://kb2.adobe.com/cps/408/kb408816.html
Also see Guide to Interpreting InDesign Crash Reports | InDesignSecrets or post the entire crash report to PasteBin.com, then post a link here. Do NOT post the crash report here.
Thanks - solution 1 didn't work as my folder didn't contain a /datastore folder
But soultion (moving Mark II folder out) allowed my indesign 5 to open.
Thanks a lot!
Had a similar problem. Symptoms, Launch ID, startup screen shows plugins loading, Welcome screen appears blank and renders ID unresponsive.
Caused by /Applications/Adobe InDesign CS5/Plug Ins/PMPack/PMWelcomeScreen.InDesignPlugin and keychain
This issue was per user, I logged on as another user, ID launched ok
NOTE: resetting your Keychain will lose any passwords saved. Be sure to have them close to hand so that you can re enter when needed.
My solution in this case was to recreate my keychain.
open /Applications/Utility/Keychain access
under the keychain menu choose preferences
Select "Reset My Default Keychain"
Enter your current logon password.
It's a bit harsh but I didn't have the time to track down which keychain was causing the issue.
Had the same issue with InDesign CS5 on a Macbook that I just reinstalled the OS from and migrated all my data from my Mac Pro tower. Every time I'd open InDesign it crashed.
I saw that article, but didn't know if I should try step 2 (and same as yours, my machine doesn't have a /datastore dir in /SING) but I tried it after I read this thread.
That resolved my issue also. Must have something to do with migrating data from another machine.
I've got this problem too. I'm using CS5 with OS 10.7.2
Photoshop works fine, but InDesign crashes on startup ('InDesign quit unexpectedly' error message)
I've tried the fix of removing the /datastore and then the /Mark II folders from the SING folder. i even tried taking out the whole SING folder. No luck.
All my permissions are repaired and looking good.
This is a brand new problem, i can't understand it.
Here's my crash report: http://pastebin.com/yp8ZwRCe
Hopefully that link works ok.
Please help! I'm at the end of my tether and there's a deadline coming up sharpish.