6 Replies Latest reply on Oct 4, 2011 1:47 PM by the_wine_snob

    Premiere Elements 8 - No files will open / Can't make new documents

    tgpilcher

      I have a Dell Studio 1745, and have had the Premiere Elements 8 package for a while, and although I've had problems in the past with different things (such as no audio or crashes) I have never had a problem with being able to open anything.

       

      Within the last 4 months I have not been able to open any file or create a new one. I get the whole backing screen with the menu bar, but whenever I try to open a file or do a new one, nothing happens.

       

      I have tried looking on the online support but it's like a maze, and can't seem to get anywhere.

       

      I would really appreciate it if someone were able to help me with this or knew what I could do.

       

      Thanks,

      Tom