>considering moving to another software package
Since this was working before Lion, it looks to me like the problem is not PPro/AE, but Lion
I don't use a Mac so have not saved any links, but I am **fairly** sure I have read other complaints like yours... "PPro used to work, then I upgraded to Lion, and now..."
At what point, exactly, do you get this error message? What is the command that you've clicked just before this happens?
As soon as I right click and "replace with after effects composition" PPro gets the spinning beach ball, AE opens, and then nothing happens for a minute or so. Then I get the error message. This is on a clip that worked fine pre-Lion, fyi.
What's the format and codec of the clip that's causing the problem? MP4?
i got this problem too. and yes i use the compressed MP4 Files of my 5D Mark III - i never got that problem before and i saw that the chat starts at 2011 ... i have all new updates from apple cuda and pr/ae of adobe cc ... what can i do ??
i've got similiar problem in Master Collection CS6 (but on Windows 7 64bit)
when i r.click > replace with AE comp > set the name of AE file > then nothing happens in AE (nothing appears on timeline, no file in library appear as well)
And now if i quit AE, Pr shows message "the importer reported generic error", BUT if i dont quit AE but just come back to Pr it freezes and crashes.
i tried to uninstall AE & Pr, then i uninstalled whole Master Collection CS6 and used Adobe CC Cleaner tool to remove all data, then installed MC CS6 and updated all programs. Didn't work, same issue...
please help Adobe!
my computer specs:
Dell Precision M4700
nvidia quadro K1000M
Will someone from adobe please respond, I am having the same issue, and I have spoken with Adobe contacts over the phone and they still haven't provided me with any useful information.
I am having the same issue. has anyone resolved it?
Same here. Windows 10, AE and PP version 2015.4.