3 Replies Latest reply on Oct 4, 2011 9:50 AM by Harbs.

    Cs3 Indesign crashing when opening in cs5.5

    Lori A. Pilla

      Trying to open a particular cs3 file in cs 5.5. I can open it fine in cs3. Currently I have both on my machine but others in the department do not and may need to access file. I am on Windows 7.

       

      Here is the problem signature of the file:

      Problem Event Name:APPCRASH
        Application Name:InDesign.exe
        Application Version:7.5.0.142
        Application Timestamp:4d78c745
        Fault Module Name:HYPERLINKS.RPLN
        Fault Module Version:7.5.0.142
        Fault Module Timestamp:4d78cafc
        Exception Code:c0000005
        Exception Offset:0007784c
        OS Version:6.1.7600.2.0.0.256.48
        Locale ID:1033
        Additional Information 1:0a9e
        Additional Information 2:0a9e372d3b4ad19135b953a78882e789
        Additional Information 3:0a9e
        Additional Information 4:0a9e372d3b4ad19135b953a78882e789

      It looked like it might be because of the hyperlinks in it so I tried opening a different file with hyperlinks and did not have a problem. Any suggestions would be greatly appreciated.