Re-installing is not the answer. Most likely, the issue is either the
sequence of events that you go through, whether the SONY ereader is
supported and whether it is registered properly. Let me go through these in
reverse order. I am assuming (dangerous) that the SONY is 'new to you'. If
not, then please accept my apologies.
You start with making sure that the SONY ereader is supported by Adobe
Digital Editions (ADE from now on). Check the list of supported devices
is, then you know that the rest of the process should work.
Next, attach the ereader to your computer. Let's assume a Windows
machine: plug it into a USB port and wait for Windows to recognise it and
tell you your hardware is ready to use. If you've done this before, check
that Windows has added your ereader as a device by going to My Computer and
looking at the disk drives. Your ereader should show up. Then, if you
haven't registered the ereader with SONY, you should go to their website.
It will look for attached ereaders and confirm that it finds yours.
Register it with SONY, using your Adobe ID and password. SONY will then
write a small record onto the ereader, which ADE needs to see. Close the
Next, bring up ADE. If all is well, ADE will recognise your ereader and it
will show up on your bookshelf. If there's a problem with the ereader, ADE
will tell you that, and we can go from there.
If all is well, you can transfer your ebooks via drag and drop. When you're
done, close ADE, but don't disconnect your SONY until it tells you it's
finished updating itself. THEN eject it via My Computer or the small icon
in the system tray at the bottom right of the screen.
Hope this helps!
Hi I have been given an ereader from china - it is not in the supported list - from the spec it states that it supports epub & pdf with or with out adobe drm - should it work ? - I do not have the device yet,as it is in the post. this will be my first time using an ereader, how will I know if I can transfure ebooks from my pc to the ebook reader ?, I have so far installed adobe digital editions & down loaded an ebook from my library on the my pc, which I have been able to read. but what is the proceedure for the next step. what can I expect.
You have the answer from Jim Lester, but let me make a comment please.
The main issue is that anyone with either an ereader, tablet or smartphone
can claim that their device supports certain formats, such as epub. Don't
believe everything you read.
What's missing is whether or not it's gonna work in your situation. Some
devices will work just fine - with another software package, but not
necessarily with Adobe Digital Editions. As Jim says, if it's on the list,
Adobe has tested it and it works with ADE. If it's not on the list, chances
aren't good - and it's a crapshoot. You could try Overdrive or Bluefire
software and see if it works for you with your Chinese ereader. Or, you
could try to sell it on eBay and buy one that's on Adobe's list....