After the restart, does the Shockwave Flash add-on show as enabled in either IE or FF?
After the restart, does the Shockwave Flash add-on show as enabled in
either IE or FF?
No unfortnately after the restart I can't see any Flash add-on enabled
on Internet Explorer and Firefox.
If I reinstall the plugin it works properly since I restart...
Can you tell me what files you have in C:\Windows\system32\Macromed\Flash after a restart?
After a restart I see:
Could you help me with an experiment? I have the suspicion that somehow the ocx/dll gets unregistered during the restart.
Open a Command Prompt (cmd.exe) and type the following sequence of commands
Do you get any error messages during this?
If not, does Shockwave Flash Object show up in IE or FF add-ons? Does Flash Player work now?
Hi Pat, in the meanwhile I think I have solved the problem.
I uninstalled the Flash Player with the Adobe uninstall tool as I did
the previous times, but this time I also manually deleted the
C:\Windows\system32\Macromed\Flash directory and the FlashInstall.log
file that was persiting even after the delete. I had to change the
read/write permissions on that file since it was only readable, then I
could delete the entire directory. I reinstalled the flash plugins, and
now they seem all working properly even after a restart.
Thank you for your support: I would never had the idea to try this
solution if you if didn't tell me to control the contents of that directory!
Thanks for the feedback! I will ask the other user that currently has the same problem to try that approach as well. However, I cannot quite understand why/how that FlashInstall.log file would have caused this...?
Anyway, glad it's now working!
YES! This worked for me! great job, both Otelletto and Pat!
I have been battling this issue for a couple of months, and sat down today to see if anyone had a fix.
Deleting the log info did the trick after a clean uninstall , then I did a re-install of 11 .