0 Replies Latest reply on Oct 10, 2011 3:06 AM by Cleftone

    Can't download Photoshop Elements 10 upgrade

    Cleftone Level 1

      I have a brand new Windows 7 computer with 4GB RAM. Firefox is my browser. I purhcased the downloadable upgrade for Photoshop Elements 10 on the Adobe web site. When I clicked on the Akami Download Manager to download the product, I saw a flashing box in my browser that my computer was trying to connect to the Akamai downoload manager. I waited 5 or so minutes but the connection was never made and I could not donwload my product. I exited my browser and then restarted it but I had the same problem. I still couldn't download the Photoshop Elements 10 upgrade.

      Could you please tell me what is causing this problem and how I can download Photoshop Elements 10.

      Thanks.

      Richard