Have done everything in your post..No change.
I will say that I know nothing about presets ot what it means. I just kept all the defaults and simply tried to get video from different places. None worked.
I'd recommend a call into Adobe Tech Support.
>just kept all the defaults
Well... that is just about like trying to force a square peg into a round hole... in other words, each type of video needs the correct preset
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
Did you receive any error/warning message when you launched PrE9? Anything that said something about the display drivers being incorrect/incompatible? The monitor stays white only if the display driver is not correct (updated driver does not mean a correct driver).
If there was a message/warning, you can try to change the driver by either updating it or going to a previous version. To do this, you have to get to the display card manufacturers site and look for the correct versions.
If you are sure the drivers have been tried and still you get the same problem, you can delete a file named BadDrivers.txt in the program preferences. I see that you have windows XP. The file is present in
%allusersprofile%\adobe\premiere elements\9.0\ folder
Delete that, relaunch the app and see if it starts playing back.. In short
1. Update display driver
2. Delete BadDrivers.txt
Try and let us know....
Did you solve your problem? I'm seeing the same thing. The monitor panel (and the preview window) both display a white rectangle when there should be a clip showing. The sound is rendered. Clicking on the white rectangle in the monitor panel will stop playback and reveal a single frame from the clip.
Davey, have you tried the solution in the respones above? It fixes this about 99% of the time.
I never had any error messages regarding the video driver but I updated my video driver and deleted BadDrivers.txt. The program opens with a white box in the monitor panel as shown in the OP before any media is even added to the project and the problem persists regardles of the media type/source. My immediate need is to edit video from a Canon SD950.
Have you ensured you have the latest version of Quicktime from Apple.com?
And, when you started your project, did yo ensure that it was set up for that DSLR footage?
Also, are you running Windows 7 64-bit?
I have had a similar problem on my computer, but I just render the whole video, and then it seems to work fine.
The red line above the timeline that you were talking about means that the clip has not been rendered. I would suggest rendering your video. (A pretty cool shortcut on the Windows is the ENTER/RETURN key. I don't know what it is on the Mac.)
Well, I hope you get your problem solved Yippy Skippy-xx.