Which LMS you are using?
Secondly, please do tell us exact steps. Make sure you are uploading Published zip file [Publish>MyComputer> Select Zip package].
Hi, thanks for your reply. The LMS is Cold Fusion (not sure what version),
but the issue is that completion data isn't being sent to the LMS because I
don't have an exit button on the course, so the only way to exit at the end
is to close the browser window. My understanding is that I need a proper
exit function for completion data to be sent. is that correct? I noticed
that the Captivate interface does have an exit button but not the Presenter
interface. Also, I'm not sure how to make the course open in a new window.
In the root of the ZIP package, I have an exit.swf file, as well as AICC.htm
and presenter.* files, so course completion and quiz results are being
tracked, but not sent when I close the course window at the end.
Is this a custom LMS? If not then what is the name of LMS?
Exit from browser should not cause a problem, as soon as connection is terminated the course data is send back to LMS. Once data is send; LMS should display data correctly. Since this is working fine with other LMS we need to see is their any issue on LMS side.
If you perform same step with Captivate files then are you able to see correct status?
Secondly, any issue/query related to LMS like opening course in new page will be answered by LMS support; if its a custom Cold Fusion LMS; you can ask same in ColdeFusion forum.