9 Replies Latest reply on Oct 19, 2011 12:13 AM by mjlvideo

    Pre 7 could not start a burn project




      I've just installed Première Elements 7.0. When I go to burn a disc project I get a message "could not start burn project".

      I recorded the video in question on the timeline with Pre 7 through a Pinnacle capture card.

      Sound and image work fine on the timeline.

      I've searched around and not found any useful answers yet.

      Thanks in advance for your help.

        • 1. Re: Pre 7 could not start a burn project
          Steve Grisetti Adobe Community Professional

          Uh oh. Pinnacle capture card. That could well be the problem right there.


          The problem with capture cards is that they record to a specific codec, and that codec is designed to work pretty much with the software that comes bundled with it and not much else.


          (DV bridges are different. They record video as DV-AVIs, the universal language of PC-based video editors.)


          I'm sure, on your project timeline, there's a red line above all of the video clips you captured with that card. You can try to render it (by pressing Enter). If the red line turns completely green, you may still have a shot at outputting your DVD. Your DVD may have interlacing and other issues, but it least you'll be able to burn one.


          If you can render your entire project and you still can't create a DVD, it means you've got other issues on your system. You may not have enough free space on your hard drive -- or your drive may be too fragmented. How fast is your processor, how much RAM do you ahve and how much free, clean, defragmented space is on your C drive? Are you editing on your C drive or on another drive? And what operating system are you using?


          You could have a lot of issues, then, going on. But at the core of it all is the fact that your captured video is just not the best format to use in a Premiere Elements project. Sorry.

          • 2. Re: Pre 7 could not start a burn project
            the_wine_snob Level 9

            After looking over Steve's questions and suggestions, and especially if you do have a red line above the Clips, and Rendering the Timeline is successful, instead of doing a Burn to Disc, try a Burn to Folder, and see how that goes.


            Please report, and good luck,



            • 3. Re: Pre 7 could not start a burn project
              mjlvideo Level 1

              That doesn't add up for me. The captured video is viewable and runs correctly in the timeline. If PRE cannot encode it, why does it not say so? Indeed despite the message, the encoding progresses but then halts with the simple message 'error' at 93%. I am able to export the timeline to flash.


              Installing the latest version of Quicktime as recommended changed nothing. Defragging my disk changed nothing either.


              Stumped, since I've also tried using video recorded with Magix. It does not seem linked to the video itself. The burner drives are available and visible in the drop down.

              • 4. Re: Pre 7 could not start a burn project
                Steve Grisetti Adobe Community Professional

                And I still stand by what I said, mjl. And I think Bill would agree.


                Have you opened the file in G Spot to see which codec it uses? My guess is that it's not DV.



                You apparently haven't done the other things I recommended, other than install Quicktime, so I can't give any more specific advice. But if you try Bill's suggestion and it still doesn't work, you might want to try the suggested troubleshooting.

                • 5. Re: Pre 7 could not start a burn project
                  the_wine_snob Level 9

                  After you carefull examine all Assets on your Timeline, perhaps look at this ARTICLE, as it mentions several other issues, that can cause Transcoding to fail. Especially with gaps in the Video, you will need to search very carefully, as even a 1 Frame gap can halt Transcoding. Often, one gets an error message, "Failure to Return Video Frame," though not always.


                  Good luck, and let us know what G-Spot says about your Assets,




                  [Edit] Oops, I forgot the link to the article on why Transcoding can fail - sorry about that - duh!


                  Message was edited by: Bill Hunt - Added link to Transcode article.

                  • 6. Re: Pre 7 could not start a burn project
                    John T Smith Adobe Community Professional & MVP

                    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0

                    What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0

                    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0


                    Report back with the codec details of your file, use the programs below


                    For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

                    For Mac http://mediainfo.massanti.com/


                    Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project


                    Some of the below is from the Encore forum, but the ideas are the same


                    Encore "No Drive" Error http://forums.adobe.com/thread/569230?tstart=0


                    Things and Software to AVOID when authoring/burning a DVD


                    Start --> http://forums.adobe.com/thread/608660?tstart=0

                    #2 has WHY Explained http://forums.adobe.com/thread/607390

                    Plus http://forums.adobe.com/thread/562941?tstart=0


                    Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc (send the author a PayPal donation if you like his program)


                    Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)


                    When you write to disc with Imgburn, use the slowest possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help


                    Use Taiyo Yuden single layer or Verbatim dual layer

                    Or Falcon Pro for inkjet printable dual layer


                    • 7. Re: Pre 7 could not start a burn project
                      mjlvideo Level 1

                      Thanks for all the info, particularly on managing my expectations that if an NLE can decode (read, display and edit) it may not be able to encode. However from an Adobe marketing point of view this is illogical since if the latter is true why doesn't PRE reencode using whatever CODEC it chooses once the file is on the timeline. Particularly as Première Pro takes almost any format (although it only takes Quicktime if Quicktime is installed)


                      Put another way If PRE can decode DVD-AVI it seems logical that it can encode it (the supposed origin of the problem). I tried updating but no additional codecs install (unlike on PrePro). Is there a codec that I can install to do the job since I can't put PrePro on that particular machine (not enough resources)


                      I will also try to edit some 'pure' DV to see if that works

                      • 8. Re: Pre 7 could not start a burn project
                        the_wine_snob Level 9

                        PrE CAN Transcode DV-AVI, but there can be elements in one's Timeline, like gaps in the Video, or odd Assets, that can get in the way.


                        Good luck,



                        • 9. Re: Pre 7 could not start a burn project
                          mjlvideo Level 1

                          I have to say that while this is all very interesting and opens up a world of tech, I don't have time just now to get into all this testing. I came to Pre because of the brand and because I found PrPro so good, thinking that I could have a cut down version in PRE on a lower spec machine, but I already have Magix (sorry) which records and burns from my Pinnacle card with no problem. My feeling is that it is Pre that should be more lenient and know how to burn a timeline that it can edit.


                          The file in question is reported by Gspot as DV Type 2 AVI and the codec is installed which according to the docs above Pre is supposed to be able to encode. There are no gaps in my timeline and even if they were, Pre should alert me that this is a problem (Magix does).