0 Replies Latest reply on Oct 12, 2011 10:49 AM by tracey.pilkington

    ereader trouble


      i am having trouble with a new ereader,as a family already have 3 others, the new one when trying to open the books downloaded comes up with the message 'file open failed' it does this with all the books. the only things able to read are the bits it came with. please help as the supplier cant help me. my next option is to send it back