3 Replies Latest reply on Oct 13, 2011 9:10 PM by Granville4879

    Install fails

    Granville4879

      Trying to install CS5.5 Design Premium (could find a forum dedicated to this) and all goes well except that Arcobat X install fails.

       

      Running as a standard PC returns an Exit Error 6 if, as Adobe support recommends, I restart the PC in diag mode (from MSCONFIG) I then get an Exit 7 Error full text follows:

       

      Exit Code: 6


      -------------------------------------- Summary --------------------------------------


      - 0 fatal error(s), 12 error(s), 4 warning(s)

       

       

      WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:

      Family: Photoshop

      ProductName: Adobe Photoshop CS5.1 Core_x64

      This parent relationship is not satisfied, because this payload is not present in this session.


      ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:

      Family: InDesign

      ProductName: Adobe InDesign CS5.5 Icon Handler x64

      MinVersion: 0.0.0.0

      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

      Removing this dependency from list. Product may function improperly.


      WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:

      Family: Adobe Web Suite CS5.5

      ProductName: Adobe Media Encoder CS5.5 X64

      MinVersion: 0.0.0.0

      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

      Removing this payload from the dependency list.


      WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:

      Family: Adobe Web Suite CS5.5

      ProductName: Adobe Media Encoder CS5.5 X64

      MinVersion: 0.0.0.0

      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

      Removing this payload from the dependency list.


      ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

      Family: CoreTech

      ProductName: Adobe Player for Embedding x64 3.1

      MinVersion: 0.0.0.0

      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

      Removing this dependency from list. Product may function improperly.


      ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

      Family: Shared Technology

      ProductName: Photoshop Camera Raw (64 bit)

       

      =============================

       

      Exit Code: 7


      -------------------------------------- Summary --------------------------------------


      - 0 fatal error(s), 21 error(s), 14 warning(s)

       

       

      WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:

      Family: Photoshop

      ProductName: Adobe Photoshop CS5.1 Core_x64

      This parent relationship is not satisfied, because this payload is not present in this session.


      ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:

      Family: InDesign

      ProductName: Adobe InDesign CS5.5 Icon Handler x64

      MinVersion: 0.0.0.0

      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

      Removing this dependency from list. Product may function improperly.


      WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:

      Family: Adobe Web Suite CS5.5

      ProductName: Adobe Media Encoder CS5.5 X64

      MinVersion: 0.0.0.0

      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

      Removing this payload from the dependency list.


      WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:

      Family: Adobe Web Suite CS5.5

      ProductName: Adobe Media Encoder CS5.5 X64

      MinVersion: 0.0.0.0

      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

      Removing this payload from the dependency list.


      ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

      Family: CoreTech