1 Reply Latest reply: Dec 30, 2011 9:28 AM by WestmeierD RSS

    Startup error:  Distiller cannot find ICC Profiles

    Pollilop Community Member

      I'm on Windows 7 with Adobe CS5 Design Premium.  This has just started happening recently, and only occurs occasionally, usually disappears after a reboot.

       

      Full message:  Distiller cannot find its standard ICC profiles. Please reinstall Adobe Acrobat to correct this problem.

       

      Thanks for any input!

        • 1. Re: Startup error:  Distiller cannot find ICC Profiles
          WestmeierD Community Member

          Adobe Tech support was most helpful on this.  First download the updated

          Distiller ICC profile files at:

          http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790

           

          Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:

           

          c:\windows\system32\spool\drivers\color

           

          These new files will probably overwrite some old ones.

           

          This solved the problem for me.

           

          ---------------------------------------------------------

           

          This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys...  folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc).  Once you add these three files to  c:\windows\system32\spool\drivers\color  you will be good to go.

           

          It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing.  Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.