10 Replies Latest reply on Nov 28, 2011 8:21 AM by Don26812

    SmartSound Stops PRE 10 from Installing

    Don26812 Level 1

      I cannot get PRE 10 to install. It always installs to a certain point and then says it is having trouble with the Common Technologies, specifically SmartSound. It then rolls back the installation.

       

      I have uninstalled all of the programs containing SmartSound in teir title that are visible in the Control Panel. PRE 10 is still finding SmartSound somewhere, so it continues to roll back the installation.

       

      Has anyone else seen this during installation?

       

      TIA

       

      Don S.