when I go any site that needs Flash, I get prompted to install.
Does that happen with all browsers on the affected systems?
For Internet Explorer, especially IE9, check
For other browsers check
about:pluginsif Shockwave Flash is enabled.
Even for IE7 & IE8 you should check if Shockwave Flash Object is enabled.
You should also check what files there are in
- C:\Windows\system32\Macromed\Flash (32-bit & 64-bit systems)
- C:\Windows\syswow64\Macromed\Flash (64-bit systems)
You will also find the FlashInstall.log files in these folders, which can give you some indication what went wrong during the install.
I'm also having problems installing Flash 11. I have XP SP3 and ie8. It keeps saying it's installed and when I try Youtube, for example, it says I need to load Flash. How do I tell if Shockwave Flash Object is enabled, and if not, how do I enable it? Nothing shows up in Tools-Manage add-ons.Any help on how to install this would be much appreciated.
The files in Macromed Flash are Flash 11c.ocx
There is another folder there "Flash Player Trust" with one file- AdobeXMPFileInfoC55.cfg
I also have Mozilla and the same problem exists.